Heritage Visitor Experience Assistant - Flexible Working

Nottingham City Council; Nottingham; In loco; GBP 26.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave 26 days + bank holidays

Pension 17.9%

Smart Working

Health & wellbeing

Discounted memberships

Descrizione del lavoro

Nottingham City Council is seeking a Heritage Visitor Assistant for Wollaton Hall & Deer Park / Newstead Abbey in Nottingham. You will greet visitors, deliver excellent customer service across catering, shops and museums, and help maintain clean, safe facilities.

The role requires the ability to work varied hours, including evenings, weekends and bank holidays, with a pro rata salary for part-time arrangements. The council emphasizes a generous benefits package and supportive working environment.

Competenze

• Experience of working within museum/ visitor attraction, cafes and retail.
• Ability to work across all site locations, including evenings and weekends.
• Comfort with moving between roles in busy heritage sites.

Mansioni

• Provide a warm welcome and deliver outstanding customer service to all visitors.
• Maximise visitors' enjoyment of facilities and ensure high standards of presentation.
• Ensure site and assets are safe and secure at all times.

Conoscenze

Museum/visitor attraction experience

Cafe/retail service

Evenings/weekends/bank holidays

Descrizione del lavoro

Nottingham City Council is seeking a Heritage Visitor Assistant for Wollaton Hall & Deer Park / Newstead Abbey in Nottingham. You will greet visitors, deliver excellent customer service across catering, shops and museums, and help maintain clean, safe facilities.

The role requires the ability to work varied hours, including evenings, weekends and bank holidays, with a pro rata salary for part-time arrangements. The council emphasizes a generous benefits package and supportive working environment.