Visitor Centre Associate — Flexible Hours & Weekends

Wigan Council; Wigan; On-site; GBP 8,700 - 11,000; Part time

Job summary

Wigan Council's Haigh Woodland Park is seeking a Visitor Centre Assistant to welcome visitors and provide excellent customer service. You will handle enquiries, sell tickets and bookings, and support daily operations while working with the Visitor Services team.

The role includes regular weekend, bank holiday and occasional event hours on an annualised hours contract. We seek an enthusiastic, friendly and reliable person with strong communication skills, confidence with computer systems, and the

Qualifications

• We are looking for an enthusiastic, friendly and reliable individual who enjoys working with people in a busy visitor environment.
• You will have excellent communication and customer service skills, confidence using computer systems, and the ability to work both independently and as part of a team.
• Flexibility is essential, as the role includes weekend, bank holiday and seasonal event working.
• Experience in retail, hospitality, tourism or customer-facing roles would be advantageous.

Responsibilities

• Welcoming visitors at Haigh Woodland Park Visitor Centre and delivering excellent customer service.
• Handling enquiries, selling tickets and retail items, processing bookings, and providing information about the park and attractions.
• Supporting smooth day-to-day operation of the centre and collaborating with the Visitor Services team.
• Work includes regular weekend, bank holiday and occasional event hours.

Skills

Customer service

Communication

Computer skills

Teamwork

Flexibility

Retail experience

Job description

Wigan Council's Haigh Woodland Park is seeking a Visitor Centre Assistant to welcome visitors and provide excellent customer service. You will handle enquiries, sell tickets and bookings, and support daily operations while working with the Visitor Services team.

The role includes regular weekend, bank holiday and occasional event hours on an annualised hours contract. We seek an enthusiastic, friendly and reliable person with strong communication skills, confidence with computer systems, and the