Helpdesk Engineer: Path to IT Consultant & Architect

Extech 2000 Limited.; Twickenham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free breakfast and lunch

Pension

Laptop

Cycle to work scheme

Assistance in getting accredited with Microsoft, VMware

Job summary

A leading cloud-based consultancy in the UK is seeking a motivated individual to develop into an IT Consultant or Technical Architect. The ideal candidate will have over a year of experience in a technical support role, particularly with Microsoft Server, including Active Directory and Group Policy. This position offers a chance to work with talented professionals while receiving robust support and training. An excellent customer focus and a willingness to learn are essential for success in this dynamic environment.

Qualifications

• 1+ years in a technical support/helpdesk role.
• Familiarity with Microsoft Server, Active Directory, and Group Policy.
• Strong customer service skills.

Responsibilities

• Assist clients with IT support and troubleshooting.
• Set up new users in Active Directory.
• Provide technical guidance and support.

Skills

Customer focus

Active Directory knowledge

Group Policy understanding

Tools

Microsoft Server

Job description

A leading cloud-based consultancy in the UK is seeking a motivated individual to develop into an IT Consultant or Technical Architect. The ideal candidate will have over a year of experience in a technical support role, particularly with Microsoft Server, including Active Directory and Group Policy. This position offers a chance to work with talented professionals while receiving robust support and training. An excellent customer focus and a willingness to learn are essential for success in this dynamic environment.