Deskside IT Support Engineer - Path to Team Lead (London)

Ignite Digital; Greater London; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Private medical & dental insurance

Travel and accident insurance

Performance-based bonuses

Access to Global Skills Academy

Job summary

A leading digital solutions company is seeking a Deskside Support Engineer for their London office. This full‑time role involves providing hands‑on IT support for Windows 10, Office 365, and other technologies to senior stakeholders. Candidates should have a college IT qualification and proven experience in providing in-person support. The position offers a competitive salary plus benefits such as private medical insurance, travel insurance, and access to a Global Skills Academy for professional development.

Qualifications

• Proven experience providing in‑person IT support.
• Strong expertise in hardware break/fix support.
• Familiarity with call logging systems like ServiceNow.

Responsibilities

• Provide deskside support for Windows 10 and Microsoft Office 365.
• Handle hardware configurations and software installations.
• Deliver world‑class IT support to our global workforce.

Skills

in‑person IT support

hardware break/fix support

troubleshooting skills

customer service

Education

College IT qualification

Tools

Microsoft Office 365

Windows 10

SCCM

Intune

ServiceNow

PowerShell

Job description

A leading digital solutions company is seeking a Deskside Support Engineer for their London office. This full‑time role involves providing hands‑on IT support for Windows 10, Office 365, and other technologies to senior stakeholders. Candidates should have a college IT qualification and proven experience in providing in-person support. The position offers a competitive salary plus benefits such as private medical insurance, travel insurance, and access to a Global Skills Academy for professional development.