Help Desk Engineer

Extech 2000 Limited.; Twickenham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free breakfast and lunch

Pension

Laptop

Cycle to work scheme

Assistance in getting accredited with Microsoft, VMware

Job summary

A leading cloud-based consultancy in the UK is seeking a motivated individual to develop into an IT Consultant or Technical Architect. The ideal candidate will have over a year of experience in a technical support role, particularly with Microsoft Server, including Active Directory and Group Policy. This position offers a chance to work with talented professionals while receiving robust support and training. An excellent customer focus and a willingness to learn are essential for success in this dynamic environment.

Qualifications

• 1+ years in a technical support/helpdesk role.
• Familiarity with Microsoft Server, Active Directory, and Group Policy.
• Strong customer service skills.

Responsibilities

• Assist clients with IT support and troubleshooting.
• Set up new users in Active Directory.
• Provide technical guidance and support.

Skills

Customer focus

Active Directory knowledge

Group Policy understanding

Tools

Microsoft Server

Active Directory

Group Policy

Job description

• Lots of assistance in getting accredited with Microsoft, VMware etc
• Free breakfast and lunch
• Pension
• Laptop
• Cycle to work scheme
• Opportunity to work with some really talented people.

Helpdesk, Support Analyst, Technical Analyst, Helpdesk Support, Technical Support

Dynamic, fast moving cloud based consultancy are looking fora bit of a starwho they can develop into an IT Consultant /Technical Architect in the long term as long as you show promise.

Must have an excellent customer focus.

Helpdesk, Support Analyst, Technical Analyst, Helpdesk Support, Technical Support

To qualify at the more junior level, you will have one year plus experience in a technicalsupport / helpdeskrole working withMicrosoft Server including Active Directory and Group Policy configuration. Someone to at least know what Active Directory is, be able to set up a new user and also understand what Group Policy is used for.

Helpdesk, Support Analyst, Technical Analyst, Helpdesk Support, Technical Support