Helpdesk Administrator

Biological Consulting Europe Ltd; London; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading company in London is seeking a Helpdesk Administrator to support their maintenance team. The role involves coordinating schedules, managing client communications, and processing financial documents. This is a full-time, office-based position offering a competitive salary and the opportunity to grow within a supportive environment.

Qualifications

• Prior experience in a Facilities Management (FM) or maintenance environment.
• Strong background in finance-related admin: quotations, invoicing, purchase orders.
• Proven administrative experience in a fast-paced office setting.

Responsibilities

• Liaising with clients, engineers, and internal staff to ensure smooth operations.
• Managing engineer diaries and scheduling appointments via internal systems.
• Raising and processing purchase orders and job quotes.

Skills

Organisational skills

Multitasking

Communication

IT literacy

Job description

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Helpdesk Administrator Canon Street

£32-35,000 per annum | Office-Based | Permanent Role

CBW Staffing Solutions are currently recruiting for a

• Salary: Up to £32-35,000 per annum (dependent on experience)
• Working Hours: 08:00 17:00, Monday to Friday
• Contract Type: Full-time, Permanent
• Work Arrangement: Fully office-based
  
  

Helpdesk Administrator Canon Street

£32-35,000 per annum | Office-Based | Permanent Role

CBW Staffing Solutions are currently recruiting for a Helpdesk Administrator on behalf of a highly reputable, family-owned business based in the heart of London. This is a fantastic opportunity to join a supportive and growing team in a newly refurbished office environment.

Key Details

• Location: Canon Street
• Salary: Up to £32-35,000 per annum (dependent on experience)
• Working Hours: 08:00 17:00, Monday to Friday
• Contract Type: Full-time, Permanent
• Work Arrangement: Fully office-based
  
  

Role Overview: As a Helpdesk Administrator, you will play a crucial role in supporting the day-to-day operations of the maintenance team. Youll be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations.

Key Responsibilities

• Liaising with clients, engineers, and internal staff to ensure smooth operations
• Managing engineer diaries and scheduling appointments via internal systems
• Raising and processing purchase orders and job quotes
• Coordinating with the maintenance supervisor to allocate daily tasks
• Managing incoming and outgoing communications (emails and calls)
• Maintaining accurate records by scanning and uploading documentation
• Opening and closing maintenance jobs on internal systems
• Assisting with diary and call-out rota management
• Providing general administrative support to the wider team
  
  

Required Experience and Skills:

• Prior experience in a Facilities Management (FM) or maintenance environment
• Strong background in finance-related admin: quotations, invoicing, purchase orders
• Excellent organisational and multitasking abilities
• IT literate with the ability to quickly adapt to new systems
• Confident communicator with strong interpersonal skills
• Proven administrative experience in a fast-paced office setting
  
  

If you're looking to join a close-knit team where your work is valued and you can grow within a stable company, wed love to hear from you.

To apply, please send your CV to Abbie at CBW Staffing Solutions for immediate consideration.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT System Training and Support

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