Heavy Equipment Service Coordinator

Confidential; Cambridgeshire and Peterborough; Presencial; GBP 29 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career progression

In-house training

20 days holiday + bank holidays

Mon-Fri 8am-5pm

Resumo da oferta

Confidential in the United Kingdom is seeking a Service Coordinator based near Ampthill. The role involves scheduling engineers diaries, handling customer enquiries via phone and email, and promoting products and parts to customers.

You will manage accounts for a portfolio of sites, ensure documents and CRM logs are up to date, and liaise with site managers to support field activities. Prior experience in service coordination is preferred.

Qualificações

• Experience in a service coordination role or similar (coordinator, planner, administrator).
• Experience handling customer enquiries via phone and email.
• Familiarity with CRM systems and admin processes.

Responsabilidades

• Schedule engineers' diaries and provide admin support.
• Handle customer enquiries by phone or email.
• Promote and upsell products/parts to customers.
• Manage accounts for a portfolio of sites and customers.
• Keep paperwork and CRM logs up to date.
• Liaise with facility and construction site managers for field activities.
• Process quotes, create purchase orders and order parts.

Conhecimentos

Scheduling

Customer service

Upselling

Account management

CRM systems

Liaison with managers

Administration

Descrição da oferta de emprego

Confidential in the United Kingdom is seeking a Service Coordinator based near Ampthill. The role involves scheduling engineers diaries, handling customer enquiries via phone and email, and promoting products and parts to customers.

You will manage accounts for a portfolio of sites, ensure documents and CRM logs are up to date, and liaise with site managers to support field activities. Prior experience in service coordination is preferred.