Healthcare Support Worker | North Bristol NHS Trust

North Bristol NHS; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Bristol is seeking a compassionate Healthcare Support Worker for their Intensive Care Unit. In this role, you will assist registered nurses in providing personal care and support to patients. The position requires effective communication skills and a commitment to patient dignity. Training and support will be provided to help you develop essential skills. This position is suitable for those looking to make a meaningful difference in patient care.

Qualifications

• Ability to perform basic nursing care under supervision.
• Experience assisting patients with daily living tasks.
• Skills to maintain effective communication with patients.

Responsibilities

• Perform basic nursing care under the direction of a registered nurse.
• Assist patients with daily living tasks such as washing and dressing.
• Ensure patient safety and comfort while providing care.

Skills

Compassionate care

Basic nursing care

Communication skills

Job description

Overview

An exciting opportunity has arisen to work as a Healthcare Support Worker in our Intensive Care Unit (ICU). Our ICU is a purpose-built, state-of-the-art 48-bedded unit within one of the UK’s first £450 million super-hospitals, achieving excellent outcomes including some of the highest trauma survival rates in the country. A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care. You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

There will be opportunities to develop knowledge and skills specific to your individual needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification. Note: due to UK Home Office rules, we are not able to offer skilled worker sponsorship on this role.

Responsibilities

• Perform basic nursing care under the direction of a registered nurse
• Assist patients with daily living tasks such as helping patients feel comfortable and move around
• Perform basic health checks
• Wash, dress patients and support personal hygiene
• Serve meals and help to feed patients
• Assist the registered nurse in the assessment, planning and evaluation of nursing care
• Practice safe standards of care to patients following Trust guidelines and policies
• Ensure that the patient bed space is clean, tidy, and accessible
• Develop the skills to maintain effective communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care
• Ensure equipment and stores are well maintained, taking appropriate action if equipment is faulty

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre and an internationally recognised centre of excellence in a range of services and major specialities.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. North Bristol NHS Trust values all people as individuals, aims to be anti-discriminatory and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Please refer to the attached job description & personal specification for full list of responsibilities.

Additional Information

1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
2. Under supervision, follow individual patient care plans and report changes immediately to the Registered Nurse/Assistant Practitioner.
3. Participate in basic patient assessment while providing personal care and feeding back to the registered nurse to ensure high standards of care, especially related to skin integrity and patient alertness.
4. Practice safe standards of care to patients following Trust guidelines and policies and maintain concentration with occasional interruptions.
5. Ensure care is given in accordance with infection prevention and health and safety policies and procedures.
6. Ensure the patient bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
7. Develop the skills to actively facilitate self-care and independence with patients.
8. Promote health education specific to the clinical area in line with national and local policies.
9. Develop the skills to maintain effective communication with patients, relatives, and multidisciplinary team members regarding all aspects of care, demonstrating a range of appropriate communication skills.
10. Ensure equipment and stores are well maintained, taking appropriate action if equipment is faulty.
11. Work effectively as part of a team.

This advert closes on Wednesday 1 Oct 2025