Healthcare Service Delivery Manager - Procurement & Ops

Reed Specialist Recruitment; Tyseley; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Annual bonus

26 days holiday + bank holidays

Private healthcare

MediCash

5% employer pension contribution

Bike2Work scheme

Job summary

Royal Orthopaedic Hospital in Birmingham is seeking an experienced Service Delivery Manager to oversee day-to-day procurement service delivery, manage supplier relationships and lead a small on-site team to ensure stock, equipment and consumables are available to support clinical teams and theatre operations.

The role combines operations, procurement and supply chain expertise within a hospital setting, offering a competitive £32,000 salary, annual bonus, generous holiday, private healthcare and

Qualifications

• Experience in service delivery, operations, procurement or supply chain.
• Proven people management skills.
• Strong Excel, reporting and analytical capabilities.
• Excellent communication and stakeholder management skills.
• Highly organised with the ability to manage competing priorities.
• Healthcare, NHS or managed services experience advantageous.

Responsibilities

• Lead and manage on-site coordinators.
• Oversee supplier performance and service delivery.
• Oversee stock control, inventory management and product availability.
• Build relationships with hospital stakeholders and clinical teams.
• Analyse data and produce operational reports.
• Support procurement activities, supplier negotiations and cost-saving initiatives.
• Ensure service KPIs are achieved.

Skills

Excel

Reporting

Analytical skills

People management

Stakeholder management

Operations

Procurement

Supply chain

Job description

Royal Orthopaedic Hospital in Birmingham is seeking an experienced Service Delivery Manager to oversee day-to-day procurement service delivery, manage supplier relationships and lead a small on-site team to ensure stock, equipment and consumables are available to support clinical teams and theatre operations.

The role combines operations, procurement and supply chain expertise within a hospital setting, offering a competitive £32,000 salary, annual bonus, generous holiday, private healthcare and