Healthcare Security Ops Officer: 24/7 Shifts & NHS Benefits

NHS Jobs; Exeter; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

NHS Pension scheme

Cycle to work scheme

Blue Light Card discounts

Salary sacrifice options including nur

Car lease schemes

Job summary

The Royal Devon University Healthcare NHS Foundation Trust is recruiting for a security role within the Estates and Facilities Division. You will be part of a responsive team providing 24/7 support across Wonford, Heavitree and Mardon House sites.

Responsibilities include responding to security incidents, supporting clinical teams with vulnerable patients, and using de-escalation techniques with accredited training.

Qualifications

• Strong verbal and written communication skills.
• Experience of working in the security sector is essential.
• Experience of working in a public-facing or healthcare environment is desirable.
• Ability to stay calm under pressure and respond with confidence and compassion.
• Full clean UK driving licence - Manual and automatic transmission.
• Willingness to undertake training including physical intervention, conflict resolution and manual handling.
• A professional, approachable and team-focused attitude.

Responsibilities

• Responding to incidents involving theft, assault, anti-social behaviour, and other security concerns.
• Supporting clinical teams with patients experiencing confusion, delirium, dementia or post-operative delirium.
• Adapting your approach to ensure all interactions with patients are handled with empathy, professionalism and care.
• Using de-escalation techniques as a first approach, backed up by accredited physical intervention training.
• Writing accurate and timely incident reports and statements to support investigations or police involvement.
• Monitoring and operating CCTV systems and supporting the Trusts car parking team as required.

Skills

Strong communication

Verbal skills

Written communication

Security sector experience

Public-facing / healthcare experience

Calm under pressure

Driving licence (UK) manual & auto

Willingness to undertake training

Team-focused

Job description

The Royal Devon University Healthcare NHS Foundation Trust is recruiting for a security role within the Estates and Facilities Division. You will be part of a responsive team providing 24/7 support across Wonford, Heavitree and Mardon House sites.

Responsibilities include responding to security incidents, supporting clinical teams with vulnerable patients, and using de-escalation techniques with accredited training.