Healthcare Receptionist & Patient Care Coordinator

Newgate Medical Group; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Training opportunities

Pension scheme

Holiday package

Job summary

Newgate Medical Group is seeking a proactive receptionist to join our busy primary care team in Nottingham. You will greet patients, manage appointments, and support the clinical team by handling information, data entry and queries with a calm, empathetic manner.

The role requires strong communication skills, IT proficiency, and experience in healthcare reception. Training and team support are provided, contributing to a positive patient experience.

Qualifications

• GCSE Mathematics and English (C or above) or equivalent.
• AMSPAR Receptionist Qualification NVQ Level 2 in Health and Social Care.
• Experience of working with the general public in a healthcare setting.
• Excellent communication skills (written and oral).

Responsibilities

• Greet and direct patients and manage the appointment system.
• Process personal, telephone and e-requests for appointments and data entry.
• Maintain a clean and efficient reception area; signpost to correct services.
• Support clinical staff with general tasks and liaise with multi-disciplinary teams.

Skills

Communication skills

IT skills

Telephone manner

Team player

Empathy

SYSTMOne

Education

GCSE Maths & English

NVQ Level 2 AMSPAR Receptionist

Tools

Office

Outlook

SystmOne

Job description

Newgate Medical Group is seeking a proactive receptionist to join our busy primary care team in Nottingham. You will greet patients, manage appointments, and support the clinical team by handling information, data entry and queries with a calm, empathetic manner.

The role requires strong communication skills, IT proficiency, and experience in healthcare reception. Training and team support are provided, contributing to a positive patient experience.