Healthcare Practice Administrator - Operations & Admin

Christchurch Medical Practice; England; In loco; GBP 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

Christchurch Medical Practice is seeking an organised and proactive Practice Administrator to join our administration team. You will support day-to-day operations across care navigation, reception, prescription processing, and correspondence, ensuring smooth delivery of care to patients.

The role requires experience in medical administration, confidence with IT systems (SystmOne), and a commitment to patient confidentiality and data protection.

Competenze

• Previous administrative or reception experience, ideally in healthcare.
• Familiar with IT systems and able to learn clinical software.
• Knowledge of NHS systems, patient pathways, or referral process.
• Excellent communication and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work in a team and independently.
• Professional, patient-focused, and respectful at all times.

Mansioni

• Care Navigation: Guide patients to the most appropriate clinician or service, using practice protocols and clinical system prompts.
• Reception Duties: Support front-desk reception during busy periods, answering phones, greeting patients, and managing appointments.
• Prescriptions: Process repeat prescription requests accurately and efficiently in line with practice policy.
• Practice Correspondence: Manage incoming and outgoing correspondence, including hospital letters, test results, and clinical documentation.
• Maintain accurate patient records on the clinical system (e.g. SystmOne).
• Support general administrative tasks such as scanning, coding, filing, and data entry.
• Liaise with clinicians and other healthcare professionals to ensure timely communication.
• Maintain patient confidentiality and uphold data protection standards at all times.

Conoscenze

Administrative experience

Reception experience

IT systems proficiency

Attention to detail

Team communication

Strumenti

SystmOne

Microsoft Office

Descrizione del lavoro

Christchurch Medical Practice is seeking an organised and proactive Practice Administrator to join our administration team. You will support day-to-day operations across care navigation, reception, prescription processing, and correspondence, ensuring smooth delivery of care to patients.

The role requires experience in medical administration, confidence with IT systems (SystmOne), and a commitment to patient confidentiality and data protection.