Healthcare Operations Administrator – Client Services

Vita Health Group; West Midlands; On-site; GBP 20,000 - 26,000; Full time

Job summary

Spire Workplace Health, part of the Spire Healthcare Group, is looking for a proactive Administrator to join the operations team on a permanent contract. The role requires strong organisational and customer service skills to support clients across the UK.

You will coordinate diaries, manage health surveillance schedules, handle referrals inbox, and upload clinical data while maintaining high standards of accuracy and confidentiality. IT competence and clear communication are essential.

Qualifications

• Must have recent administrative/customer-service experience.
• Highly competent IT skills are essential.
• Confidence communicating in both a written and verbal manner.

Responsibilities

• Co-ordinating and maintaining diaries and appointments for clinical colleagues over phone and email.
• Managing the Health Surveillance schedules for clients.
• Engaging with clients and other external services to ensure effective service delivery.
• General admin including the uploading of clinical data onto our systems.
• Managing emails in our referrals inbox and responding appropriately.

Skills

Administrative experience

Customer service

IT skills

Written and verbal communication

Job description

Spire Workplace Health, part of the Spire Healthcare Group, is looking for a proactive Administrator to join the operations team on a permanent contract. The role requires strong organisational and customer service skills to support clients across the UK.

You will coordinate diaries, manage health surveillance schedules, handle referrals inbox, and upload clinical data while maintaining high standards of accuracy and confidentiality. IT competence and clear communication are essential.