Administrator

Vita Health Group; West Midlands; On-site; GBP 20,000 - 26,000; Full time

Job summary

Spire Workplace Health, part of the Spire Healthcare Group, is looking for a proactive Administrator to join the operations team on a permanent contract. The role requires strong organisational and customer service skills to support clients across the UK.

You will coordinate diaries, manage health surveillance schedules, handle referrals inbox, and upload clinical data while maintaining high standards of accuracy and confidentiality. IT competence and clear communication are essential.

Qualifications

• Must have recent administrative/customer-service experience.
• Highly competent IT skills are essential.
• Confidence communicating in both a written and verbal manner.

Responsibilities

• Co-ordinating and maintaining diaries and appointments for clinical colleagues over phone and email.
• Managing the Health Surveillance schedules for clients.
• Engaging with clients and other external services to ensure effective service delivery.
• General admin including the uploading of clinical data onto our systems.
• Managing emails in our referrals inbox and responding appropriately.

Skills

Administrative experience

Customer service

IT skills

Written and verbal communication

Job description

Job Introduction

We have an exciting opportunity here at Spire Workplace Health, part of the Spire Healthcare Group, for a proactive, organised and confident Administrator to join our operations team on a permanent contract.

We're looking for a dynamic and highly motivated individual with strong communication, organisation, and customer service skills to help deliver exceptional service to our clients across the UK.

What do we do?

At Spire Workplace Health, we believe everyone deserves the opportunity to prioritise their health. We work in partnership with clients and employees nationwide to make that possible through our Occupational Health services.

Essential Requirements:

• Must have recent administrative/customer-service experience.
• Highly competent IT skills are essential.
• Confidence communicating in both a written and verbal manner.

Key Responsibilities:

• Co-ordinating and maintaining diaries and appointments for clinical colleagues over phone and email.
• Managing the Health Surveillance schedules for clients.
• Engaging with clients and other external services to ensure effective service delivery.
• General admin including the uploading of clinical data onto our systems.
• Managing emails in our referrals inbox and responding appropriately.

About You:

• Attention to detail.
• Strong Administrative and IT skills.
• Team player.
• Time management skills.

About Us

As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.

Working here

We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

• Supportive teams and managers
• A positive and inclusive culture
• Strong well‑being and mental health support
• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package - further details here Careers - Vita Health Group

Equality Diversity & Inclusion

We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:

• Disability Confident Leader
• Positive action through Ethnicity and Gender Matters initiatives
• Employer with Heart and Mindful Employer status
• Menopause Friendly accreditation

Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group .

If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at [e-mail]

Additional information

All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.

Your application data is handled securely in accordance to UK GDPR guidelines.

We may close jobs to new applications earlier than original stated closing date.

Attached documents:

• Administrator -Job Description- Spire OH.docx