Healthcare Administration Coordinator

University College London Hospitals; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust is seeking an administration assistant to join the Infection Division's outpatient clinic in London. You will be the first point of contact for patients and staff, handling appointments and complex administrative duties with courtesy and accuracy.

You will work alongside doctors and nurses, explaining administrative pathways and supporting service improvements, with opportunities for informal discussions with the team.

Qualifications

• GCSE level or equivalent, with English and Maths.
• NVQ Level 4 in Business Admin, Customer Service, Healthcare Support Services or equivalent.
• Excellent communication and data-handling with confidentiality awareness.

Responsibilities

• Be the first point of contact for patients and visitors.
• Support doctors and nurses with administrative tasks in the department.
• Explain complex administrative pathways to colleagues.
• Learn and practice multiple administrative functions; provide feedback.
• Contact the Administration Team Leader as needed.

Skills

Excellent communication skills

Education

GCSE Level English and Maths

NVQ Level 4 in Business Administration/Customer Service/Healthcare Support Services

Job description

University College London Hospitals NHS Foundation Trust is seeking an administration assistant to join the Infection Division's outpatient clinic in London. You will be the first point of contact for patients and staff, handling appointments and complex administrative duties with courtesy and accuracy.

You will work alongside doctors and nurses, explaining administrative pathways and supporting service improvements, with opportunities for informal discussions with the team.