Outpatients Admin Assistant | First Contact, Flexible Hours

University College London Hospitals; Greater London; Vor Ort; GBP 32.000 - 33.000; Vollzeit

Benefits dieser Stelle

Interest free season ticket loan for旅行

Free independent and confidential help

Large retail discounts

Staff discount platform

Cycle to work scheme

On-site accommodation

Arts and wellbeing programmes

Creative Comfort

Weekly choir

Weekly art club

Culture Club tickets

Celebrating Excellence Awards

Discounts on high street stores

Travel deals

Cash back schemes

Zusammenfassung

University College London Hospitals NHS Foundation Trust is seeking a motivated administrative professional to join the Mortimer Market Outpatients team. You will act as the first point of contact for patients attending clinics, handle queries, and support a high level of customer service within the outpatient department.

Role requires proactive communication, strong IT skills, and the ability to prioritise workloads in a busy environment, liaising with clinical and nursing staff and external

Qualifikationen

• Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
• Experience of working in a non-routine environment and in a customer-facing environment.
• Knowledge of confidentiality and Data Protection Act.

Aufgaben

• Proactive with excellent communication and IT skills; able to use initiative and prioritise workloads.
• First point of contact for patients, relatives and external staff.
• Work with nursing and medical staff and other professionals to support outpatient services.

Kenntnisse

Communication

IT skills

Initiative

Workload prioritisation

Ausbildung

GCSE English

GCSE Maths

NVQ Level 3 in Business Administration

Jobbeschreibung

University College London Hospitals NHS Foundation Trust is seeking a motivated administrative professional to join the Mortimer Market Outpatients team. You will act as the first point of contact for patients attending clinics, handle queries, and support a high level of customer service within the outpatient department.

Role requires proactive communication, strong IT skills, and the ability to prioritise workloads in a busy environment, liaising with clinical and nursing staff and external