Medical Practice Receptionist & Admin Assistant

NHS Jobs

Pontefract

On-site

GBP 21,000 - 25,000

Full time

7 days ago

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Job summary

NHS Jobs is seeking a reception/administrative support role within a medical practice. The position involves handling appointments, taking prescription requests, and providing results to patients, along with coordinating ambulance transport bookings and home visit requests.

You will also manage general enquiries, greet visitors, register new patients, hand out prescriptions, and support clinicians with daily tasks.

Responsibilities

Making appointments
Taking requests for prescriptions
Giving out results
Ambulance transport bookings
Home visit requests
Deal with general enquiries and complaints
Contacting other providers
Register new patients and temporary residents
Greet and direct patients and visitors
Making appointments
Handing out prescriptions
Ensure outstanding queries are explained and handed over to next shift, as necessary
Respond to needs of doctors and nurses during surgery
Collect payments from patients for non-NHS services
Deal with general enquiries and complaints
Pulling Lloyd George envelopes when requested by doctors
Summarising of patient notes
Read coding and scanning of daily post
Assisting with insurance paperwork
Assisting with QOF work and any other initiative run by the Practice
Input and extract information from Practice computer system
Observe health and safety guidelines at all times
General housekeeping (e.g. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary