Medical Secretary

NHS Professionals; Wirral; On-site; GBP 22,000 - 26,000; Full time

Job summary

NHS Professionals is seeking a highly organised Medical Secretary to provide comprehensive administrative support within healthcare settings, ensuring smooth communication between patients, medical staff, and external agencies. The role requires strong office experience, medical terminology familiarity, and excellent attention to detail.

You'll manage appointment scheduling, maintain medical records, handle calls and inquiries, and work closely with clinical staff to ensure efficient operations

Qualifications

• Proven office experience with administrative support in a healthcare environment.
• Experience as Medical Secretary and familiarity with Medical Terminology.
• Excellent organisational skills and ability to multitask under pressure.
• Strong written and verbal communication with a professional demeanor.
• Proficient in MS Office (Word, Excel, Outlook) and familiarity with EHR systems.

Responsibilities

• Manage and coordinate appointment scheduling for medical practitioners and patients.
• Prepare and maintain accurate medical records and documentation.
• Handle incoming calls, inquiries, and correspondence with patients and staff.
• Maintain organised digital and physical filing systems.
• Collaborate with clinical staff to ensure seamless communication and operations.

Skills

Office experience

Medical Terminology

Organisational skills

Communication skills

MS Office

EHR familiarity

Tools

MS Word

MS Excel

MS Outlook

EHR systems

Job description

We are seeking a highly organised and proactive Medical Secretary to join our team. This vital role involves providing comprehensive administrative support within healthcare settings, ensuring smooth communication between patients, medical staff, and external agencies. The ideal candidate will possess strong office and administrative experience, demonstrating excellent attention to detail and professionalism in a fast-paced environment.

Duties

• Manage and coordinate appointment scheduling for medical practitioners and patients efficiently.
• Prepare and maintain accurate medical records, correspondence, and documentation in compliance with confidentiality standards.
• Handle incoming calls, inquiries, and correspondence promptly, providing exceptional customer service to patients and healthcare staff.
• Maintain organised filing systems both digitally and physically to facilitate quick access to information.
• Collaborate with clinical staff to ensure seamless communication and operational efficiency within the healthcare facility.

Requirements

• Proven office experience with a strong emphasis on administrative support within a healthcare environment.
• Previous experience working as a Medical Secretary and use of Medical Terminology
• Excellent organisational skills with the ability to multitask effectively under pressure.
• Strong communication skills, both written and verbal, with a professional demeanor.
• Proficiency in MS Office applications such as Word, Excel, and Outlook; familiarity with electronic health record systems is advantageous.
• Attention to detail and confidentiality are essential qualities for success in this role.
• Ability to work independently as well as part of a team in a dynamic setting