Healthcare Admin Specialist – Fast-Paced, Impactful Support

Cardiff and Vale University Health Board; New Gate; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Company pension scheme

25 days annual leave (increasing with/

Wellbeing benefits

Discounts on shopping and leisure

Professional development opportunities

Career progression

Employee assistance helpline

Job summary

Practice Plus Group's Health in Justice team seeks an Administrator to support prison health services. You will manage patient-related communications, arrange external appointments, process referrals and maintain accurate records in a busy environment.

You will work closely with the prison team to ensure timely scheduling, updates to clinic lists, and efficient admin flows. Experience in healthcare admin and proficiency with Excel are essential for success.

Qualifications

• Extensive administration experience, ideally in healthcare settings such as hospitals or GP surgeries.
• Comfortable in a fast-paced environment with lots of phone-based work.
• Knowledge of healthcare processes, QAF and clinical coding is a plus.
• SystmOne knowledge would be beneficial and Excel skills are essential.

Responsibilities

• Act as first point of contact for healthcare team, arranging external appointments and requesting summaries.
• Coordinate hospital appointments, escorts and bed watch with prison team; maintain up-to-date clinic lists.
• Process E Referrals and update trackers, systems and spreadsheets for hospital activity and consent forms.
• Carry out general admin duties including scanning, post, minute taking and stock checks.

Skills

Administration experience

Healthcare setting experience

Phone-based work

Data handling

SystmOne knowledge

Excel skills

Tools

SystmOne

Excel

Job description

Practice Plus Group's Health in Justice team seeks an Administrator to support prison health services. You will manage patient-related communications, arrange external appointments, process referrals and maintain accurate records in a busy environment.

You will work closely with the prison team to ensure timely scheduling, updates to clinic lists, and efficient admin flows. Experience in healthcare admin and proficiency with Excel are essential for success.