Health Records Clerk - Evenings

NHS; Wrexham; Remote; GBP 24,000 - 29,000; Part time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking a Part-time Records Assistant to support the Records department with the retrieval, filing and preparation of case notes for outpatient and acute care. The role involves ensuring timely delivery of notes and maintaining accurate tracking within required SLAs.

Applicants should have good communication skills, be able to work to deadlines, and be capable of working independently as well as part of a team.

Qualifications

• Good standard of education
• NVQ Customer Service experience
• Experience working within the Medical Records Department

Responsibilities

• Support service in Records dept; retrieve, file and prepare case notes.
• Assist in outpatient reception service.
• Ensure case notes delivered and prepared to Service Level Agreements.
• Weed old case notes per Retention and Destruction Policy.
• Keep Patient tracking system accurate and up to date.
• Demonstrate good communication and ability to work to tight deadlines.

Skills

Good telephone manner

Ability to prioritise workload

Welsh Speaker

Education

NVQ Customer Service experience

Job description

Main area Support Services Grade Band 2 Contract Permanent Hours Part time - 20 hours per week (Monday -Friday 4.30pm - 8.30pm) Job ref 050-AC215-1026

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Wrexham Maelor Hospital Town Wrexham Salary £26,300 per annum, pro rata Salary period Yearly Closing 14/10/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.

Main duties of the job

20 Hours 4.30pm to 8.30pm Monday - Friday

Do you have an eye for detail and accuracy and do you have proven communication skills?

If so then we would like to hear from you in connection to our Health Records vacancies. The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.

The successful candidate will assist in the provision of case notes for patient care both Outpatient and Acute ensuring that all case notes are delivered and prepared to Service Level agreements.

The post holder will be expected to undertake weeding of existing case notes in line with the organisations Retention and Destruction Policy, ensuring that the Patient tracking system is accurate and up to date.

This is a very busy department and we work to tight deadlines in completion of our work therefore it is essential that your application demonstrates good communication, ability to work to tight deadlines, ability to work under your own initiative and ability to prioritise your workload with a high level of accuracy (please see job description and person specification for full details).

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

This is a very busy department and we work to tight deadlines.

Good communication skills are essential, with the ability to work on own initiative as well as being a team player.

BCUHB Values are to put patients first, Learn and innovate, value and respect each other, communicate openly and honestly and work together.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

• Good standard of education
• NVQ Customer Service experience

Experience

• Medical background ie GP Practice/Reception
• Experience working within the Medical Records Department

Skills

• Good telephone manner
• Ability to prioritise workload
• Welsh Speaker

Knowledge

• Keyboard Skills/Computer Literacy

Personal Qualities

• Self Motivated
• Ability to work as part of a team

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Name Tina Thomas Job title Health Records Coordinator Email address [e-mail] Telephone number 03000 848614 Additional information

Fay Custance-Brimfield

Health Records Assistant Manager

[e-mail]
Tel: [phone]