Headquarters Receptionist – Part-Time, Flexible Hours

EMAS Community Response Team; Bulwell; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Flexible working patterns (part-time &

Holiday entitlement 27–33 days pro‑rta

Job summary

East Midlands Ambulance Service NHS Trust is seeking a part-time Receptionist to provide a professional front-desk service at the Headquarters in Nottingham. The role includes welcoming visitors, handling calls, supporting meeting arrangements, and performing general administrative duties.

Working 22.5 hours per week (Mon, Tue, Wed 09:00-17:00), you will join the Executive Services Administration Team and gain exposure to a busy NHS environment with opportunities for development within the Trust.

Qualifications

• GCSE English at grade C/4 or equivalent.
• Typing/keyboard qualification equivalent to RSA I or similar.
• RSA II or equivalent qualification in typing or word processing.
• At least one year's experience with Microsoft Office and reception duties.

Responsibilities

• Provide a professional reception service, welcoming visitors and directing them to the right person.
• Handle telephone enquiries, take accurate messages and pass information promptly.
• Manage meeting room bookings and support meeting arrangements.
• Provide general admin and clerical support including typing documents and distributing information.
• Maintain filing systems and update directories.
• Escalate issues affecting reception or switchboard to the appropriate manager.

Skills

Excellent communication

Customer service

Organisational skills

Telephone handling

Teamwork

Education

GCSE English (C/4)

RSA I typing/keyboard

RSA II typing/word processing

Tools

Microsoft Office

Switchboard

Job description

East Midlands Ambulance Service NHS Trust is seeking a part-time Receptionist to provide a professional front-desk service at the Headquarters in Nottingham. The role includes welcoming visitors, handling calls, supporting meeting arrangements, and performing general administrative duties.

Working 22.5 hours per week (Mon, Tue, Wed 09:00-17:00), you will join the Executive Services Administration Team and gain exposure to a busy NHS environment with opportunities for development within the Trust.