Head Waiter / Waitress

Gordon Ramsay Restaurants; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join the team at the Savoy Grill by Gordon Ramsay as a Head Waiter/Waitress. This role offers a chance to provide exceptional guest experiences in a historic setting, manage a section, and lead junior staff. Enjoy competitive pay, training opportunities, and a supportive work environment.

Benefits

Competitive pay rate

Access to up to 50% of wages before payday

Global training & development opportunities

50% staff discount on food and drink

Preferential room rates at partner hotels

Access to mental health support services

Family meals on duty

Qualifications

• Experience required in a similar role.
• Passion for wine is essential.
• Ability to supervise and motivate junior team members.

Responsibilities

• Provide excellent product knowledge in food and wine.
• Manage your section confidently, including opening and closing shifts.
• Supervise and motivate junior team members.

Skills

Product knowledge in food and wine

Interpersonal skills

Attention to detail

Education

WSET Level 1 or 2 qualification

Job description

We have a fantastic opportunity for a motivated Head Waiter/Waitress to join our passionate team at the Savoy Grill by Gordon Ramsay at the iconic Savoy Hotel.

About the Savoy Grill

Home to hundreds of years of Hollywood and history, the Savoy Grill restaurant has seen some of the world’s most famous faces pass through its gilded doors within the legendary Savoy Hotel. Savoy Grill by Gordon Ramsay epitomizes ‘gourmet glamour’. Guests can enjoy classic dishes including Gordon’s signature Beef Wellington and Rum Baba, flambéed at the table for dining drama, showcasing the highest quality British produce.

Role Responsibilities

1. Provide excellent product knowledge in food and wine, creating memorable guest experiences.
2. Manage your section confidently, including opening and closing shifts.
3. Supervise and motivate junior team members.
4. Possess a passion for wine, ideally holding WSET Level 1 or 2 qualification.
5. Ensure consistency through attention to detail and coach the team to enhance their knowledge and confidence.
6. Support the management team to guarantee a positive dining experience for guests.
7. Use interpersonal skills, energy, and passion to uphold high standards and achieve performance targets.

What We Offer

• Competitive pay rate with access to up to 50% of wages before payday through Wage stream.
• Global training & development opportunities, including WSET Accreditation Levels 1-3.
• Work alongside talented culinary and front-of-house professionals in a dynamic environment.
• 50% staff discount on food and drink in UK restaurants.
• 50% discount on Gordon Ramsay Academy classes & courses for you and friends & family.
• Preferential room rates at Gordon Ramsay partner hotels.
• 30% discount for friends & family bookings in UK restaurants.
• Access to MYNDUP mental health support and wellbeing services.
• 50% off membership to CODE, offering industry-wide benefits.
• Family meals on duty.

Additional Information

We receive a high volume of applications and will contact only those progressing to the next stage.

At Gordon Ramsay Restaurants, we are committed to diversity, equality, and inclusion, fostering an environment where everyone can thrive and be their authentic selves.

Requirements

• Experience: Required
• Employment: Full-time
• Starting Time: Immediate start

About Gordon Ramsay Restaurants

Gordon Ramsay Restaurants is the acclaimed chef’s restaurant group, with 39 UK restaurants and 34 internationally, including locations in the USA, Dubai, France, and Singapore.