Head Waiter / Waitress

Gaucho Canary Wharf; Greater London; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Food discount

Apprenticeship scheme

Cycle to work

Wellbeing platform

Career development

Staff meals

Job summary

Gaucho Canary Wharf is seeking a Senior Waiter to join our Canary Wharf team. The ideal candidate will be hardworking, positive, and a strong team player, representing the Gaucho brand with confidence while delivering first-class hospitality.

Responsibilities include offering an unforgettable Gaucho experience, maintaining product knowledge, and supporting management to maximise sales. Immediate start with a full-time contract and service charge benefits.

Qualifications

• Experience in hospitality or fine-dining environments.
• Able to work in a fast-paced setting and maintain high service standards.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional service to guests in a high-volume restaurant.
• Upsell GAUCHO products with confidence to maximise revenue.
• Maintain knowledge of menu items and daily specials.

Skills

Hospitality experience

Team player

Upselling

Customer service

Job description

GAUCHOis looking for an experienced and passionate Senior Waiter to join our GAUCHO Canary WharfTeam! The idealSenior Waitercandidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHOambassador and be able to upsell all GAUCHOproducts with confidence.. .

Training and benefits.

• 50% off your food bill at all GAUCHOs..
• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.
• Career development and progression..
• Staff breakfast and dinner on every shift.

Key Responsibilities of a GAUCHO Senior Waiter.

• Work with the restaurant team to offer anunforgettableGAUCHOexperience to all our guests through heightened hospitality..
• Be the face of GAUCHOanddemonstrateservice excellence while following the GAUCHO steps of serviceand standards. .
• Strengthen andmaintainproduct knowledgein order tohost tables and guide guests withmenu choices. .
• Support andassistthe management team to maximise sales revenues by driving covers and average spend per head..
• Ensure all guest orders are received and processed professionally and accurately..
• Helpmaintaina clean and organised restaurant at all timesand follow all set-up andbreakdown procedures..

Requirements for a GAUCHO Senior Waiter.

• Demonstrate warmth,empathyand genuine hospitalitytowards guests and colleagues.
• To always take a positive approach to your own role acting as a role model to all new members of the team.
• Work well within a team (be a team player) and a fast-paced environment.
• Be approachable and well mannered.
• Be professional and respectful at all times.
• Have fun and create a warm restaurant atmosphere

Job Details

• Experience: Required
• Employment: Full-time
• Salary: from £14.5 hourly
• Benefits: Service Charge
• Starting time: Immediate start!

About Gaucho Canary Wharf

Gaucho Canary Wharf is a great place to work because it offers a welcoming, energetic environment where teamwork, hospitality and career development are valued.