Head Waiter/Supervisor

My Old Dutch Pancake House /Vicino Pizza & Pasta; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A popular pancake chain in Greater London is seeking a full-time team leader. You will manage floor staff, ensure excellent customer service, and handle cash transactions. The role offers £14-£15 hourly plus cash tips, with the opportunity for immediate start in a fun and friendly workplace. Ideal candidates will have strong leadership and customer service skills.

Benefits

Cash tips

Friendly multicultural environment

Qualifications

• Experience in a customer service role required.
• Fluent in English at an advanced level.
• Experience with cash handling and managing staff is beneficial.

Responsibilities

• Lead the floor staff during service.
• Manage customer experience and satisfaction.
• Handle cash and manage the till during opening and closing.

Skills

Customer service skills

Cash handling

Leadership

Job description

30-40 hours a week, £14-£15 hourly + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in High Holborn, with more than 50 years of service and a Management team with a proven track record for training and developing. Position available immediately. Customer and service focused. Key holder. Cash handler. Managing till for daily opening and closing. Leading the floor staff with service and managing customer experience. Position available immediately.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £14 – £15 hourly
Benefits: Cash tips
Starting time: Immediate start!

About My Old Dutch Pancake House /Vicino Pizza & Pasta: Fun, friendly in a multicultural environment which has built its success and reputation from team work and building confidence with new staff