Head Waiter

Caprice Holdings Ltd.; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading luxury hospitality company as a Head Waiter, overseeing the dining experience and managing the waitstaff. This role requires strong leadership and a commitment to exceptional service. Enjoy a vibrant work environment with opportunities for progression and a range of employee benefits.

Benefits

Generous discount off your bill

Unrivalled opportunities for progression

28 days holiday, increasing with service

Recommend a friend scheme with bonuses

Exclusive access to discounts

Reward programmes and staff recognition

Qualifications

• Proven experience as a Head Waiter or similar role in hospitality.
• Strong organizational and communication skills.

Responsibilities

• Oversee dining area operations and service standards.
• Supervise and mentor waitstaff.
• Handle guest inquiries and concerns.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Problem Solving

Education

Experience in Hospitality

Job description

Caprice Holdings Ltd. provided pay range

This range is provided by Caprice Holdings Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Caprice Holdings Ltd.

At Caprice Holdings, we are proud to be at the forefront of luxury hospitality, offering an unparalleled portfolio of iconic restaurants, bars, and private dining rooms. With an expanding global presence, we are redefining dining experiences while honouring the rich legacy of our established brands.

We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.

Key Responsibilities:

- Oversee the day-to-day operations of the dining area, ensuring high service standards.

- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.

- Handle guest inquiries and concerns with professionalism and prompt resolution.

- Collaborate with the management team to organize and execute private events and functions.

- Assist in training and development programs for front-of-house staff.

- Monitor reservation systems and seating arrangements to optimize guest flow.

- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.

- Strong organizational, communication, and interpersonal skills.

- Exceptional problem-solving abilities and a proactive approach to operational challenges.

- Ability to work in a fast-paced environment and manage multiple tasks efficiently.

- Familiarity with reservation systems and basic administrative tasks.

- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group

- Unrivalled opportunities for progression across the Group

- 28 days holiday, increasing with length of service up to 5 extra days

- Recommend a friend scheme with great bonuses per individual referral

- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more

- Reward programmes, long service awards, and staff recognition and incentives

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Restaurants and Food and Beverage Services

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