Head Waiter/ Waitress - Indigo

One Aldwych; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a prestigious hotel in London as a Head Waiter/Waitress at Indigo, where you will create memorable experiences for guests in a luxury environment. Enjoy excellent benefits, career development opportunities, and a supportive team culture.

Benefits

28 to 32 days holiday per year

Complimentary stay including a food and beverage experience

Career development opportunities

£1,000 'Refer a Friend' scheme

50% Discount in Food and Beverage Outlets

Cycle to work scheme or season ticket loan

Uniform and meals on duty

Discounted rates for friends and family

Employee assistance programme

Reward programmes and long service awards

Qualifications

• Previous experience as a Head Waiter/Waitress in a luxury environment is advantageous.
• Excellent communication skills in English with guests and colleagues.

Responsibilities

• Manage and exceed guest expectations to the highest standards.
• Engage with guests to ensure a memorable experience.
• Communicate effectively with all team members to ensure smooth service.

Skills

Leadership

Attention to Detail

Communication

Job description

Are you ready to showcase your skills in a world of luxury?

Come and meet our team on Tuesday, 20th May, for a fantastic opportunity to join our award-winning team as a Head Waiter/Waitress - Indigo!

If you are looking for a working environment where you can thrive and feel like you belong—coupled with an excellent salary and benefits—this is your moment!

About One Aldwych

One Aldwych is one of the few hotels in London that can truly say it is independent. We do things differently, with a warm, friendly spirit. Our story is ours to write, and we invite you to become part of the next chapter.

The Mezzanine, located on a busy thoroughfare, is home to Indigo, our signature restaurant and neighborhood jewel, as well as our Private Events and Room Service. Overseen by Head Chef Dominic Teague, the menus highlight British ingredients sourced from independent producers committed to seasonal and sustainable cooking.

Our promise to you as a Head Waiter/Waitress - Indigo

• 28 to 32 days holiday per year (increasing with years of service)
• Complimentary stay including a food and beverage experience
• Career development opportunities with regular performance reviews
• £1,000 "Refer a Friend" scheme
• 50% Discount in Food and Beverage Outlets
• Cycle to work scheme or season ticket loan
• Uniform and meals on duty
• Discounted rates for friends and family
• Employee assistance programme
• Reward programmes, long service awards, and staff recognition incentives

What you will bring

• A passion for high standards and the independent spirit that defines us
• Ability to create memorable and personal experiences for guests
• Ownership and leadership skills in the right moments
• Meticulous attention to detail in all tasks
• Previous experience as a Head Waiter/Waitress in a luxury environment is advantageous
• Excellent communication skills in English with guests and colleagues

Your responsibilities

• Manage and exceed guest expectations to the highest standards
• Communicate effectively with all team members to ensure smooth service and events
• Engage with guests to ensure a memorable experience

Register now to meet us. Our team will be ready to discuss opportunities within our team. A five-star hospitality experience at One Aldwych awaits you.