Head Waiter

J.Sheekey Atlantic Bar; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A renowned seafood restaurant in London is seeking a dedicated Head Waiter to lead the front-of-house team. The ideal candidate will oversee dining operations, manage waitstaff, and ensure exceptional guest experiences in a fast-paced environment. Join a distinguished establishment that values hospitality and offers numerous benefits, including generous discounts and opportunities for progression.

Benefits

Generous discount off your bill

28 days holiday

Recommend a friend scheme

Exclusive access to discounts

Reward programmes

Qualifications

• Proven experience as a Head Waiter or similar front-of-house role.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Oversee day-to-day operations of the dining area.
• Supervise and mentor waitstaff.
• Handle guest inquiries and concerns.

Skills

Organizational Skills

Communication

Interpersonal Skills

Problem-Solving

Job description

J. Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience. With a history dating back to 1896, J. Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike. Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J. Sheekey continues to be a destination where tradition meets contemporary culinary excellence.

We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.

Key Responsibilities:

- Oversee the day-to-day operations of the dining area, ensuring high service standards.

- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.

- Handle guest inquiries and concerns with professionalism and prompt resolution.

- Collaborate with the management team to organize and execute private events and functions.

- Assist in training and development programs for front-of-house staff.

- Monitor reservation systems and seating arrangements to optimize guest flow.

- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.

- Strong organizational, communication, and interpersonal skills.

- Exceptional problem-solving abilities and a proactive approach to operational challenges.

- Ability to work in a fast-paced environment and manage multiple tasks efficiently.

- Familiarity with reservation systems and basic administrative tasks.

Benefits:

- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group

- Unrivalled opportunities for progression across the Group

- 28 days holiday, increasing with length of service up to 5 extra days

- Recommend a friend scheme with great bonuses per individual referral

- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more

- Reward programmes, long service awards, and staff recognition and incentives

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.