Head Waiter

Nammos Mayfair; City of Westminster; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Company Pension scheme

28 days of annual leave

Birthday Day Off

Meals on Duty

Employee discounts

Company Events

Referral Bonuses

Job summary

NAMMOSLONDON is seeking a motivated Head Waiter to lead an ambitious team in a fast-paced luxury venue in Mayfair, London. The role demands exceptional guest service, in-depth knowledge of fine dining, and the ability to supervise service standards across the section. You will work within an international brand, benefit from development opportunities, a competitive salary, meals on duty, and generous leave. English fluency and immaculate presentation are essential.

Qualifications

• Extensive knowledge of food and beverage offerings and guest inquiries answered with confidence.
• Ability to oversee service standards and maintain quality in a high-end dining room.
• Strong leadership capabilities and experience supervising junior staff.
• Excellent interpersonal skills and clear, professional communication.

Responsibilities

• Create authentic and memorable guest experiences through attentive service.
• Oversee service in the assigned section to the highest standards.
• Maximize guest satisfaction through upselling and cross-selling techniques.
• Mentor and supervise junior waiters, providing guidance and support.

Skills

F&B knowledge

Leadership

Customer service

Communication

Attention to detail

Personal presentation

Job description

NAMMOSLONDON From the iconic shoresof Mykonos to some of the world’s most celebrated destinations, Nammos hasbecome synonymous with elevated Mediterranean cuisine, vibrant energy, andrefined hospitality. What started as a beachfront restaurant in 2003 hasevolved into a globally recognised lifestyle brand known for exceptional food,atmosphere, and unforgettable experiences.

Nammos has now arrived in London,bringing its signature style and culinary excellence to one of the city’s mostexciting locations. Following our successful opening in May 2026, we continueto build an exceptional team dedicated to delivering unforgettable guestexperiences.

We are currently looking for a motivatedand? Head Waiter. We are seeking someone who thrives in a fast-pacedenvironment, takes pride in supporting a high-performing team, and is eager tocontribute to the smooth operation of a busy luxury hospitality venue.

At Nammos London, you will be part of aninternational brand, working within a beautifully designed venue and anambitious, supportive team. We offer a competitive salary, excellentdevelopment opportunities, and the chance to grow within a globally expandinggroup.

If you are ready to be part of anexciting chapter and help shape the future of Nammos in London, we would loveto hear from you.

KEYRESPONSIBILITIES:

• Createauthentic and memorable experiences for all guests through attentive,personalized service.
• Ensure all duties assigned for the sectionare performed to the highest company standards.
• Oversee the smooth and efficient serviceof food and beverages in the assigned section.
• Maintain service standards at all times,including prompt clearing of plates and continuous table maintenance.
• Maximize sales by utilizing effectiveupselling and cross-selling techniques.
• Supervise and mentor junior waitersassigned to the section, providing guidance and support.
• Collaborate with colleagues and managementto address guest feedback and resolve issues promptly.
• Ensure mise-en-place and equipment areprepared and maintained for seamless service.
• Adhere to all company policies, health& safety, and hygiene standards.
• Perform all reasonable tasks designated bythe Manager, demonstrating flexibility and leadership.

SKILLS, ANDEXPERTISE:

• Flawlessknowledge of all food and beverage products offered, enabling expert responsesto guest inquiries.
• Fully conversant with different types ofcutlery, China, and glassware and their appropriate uses.
• Mastery of fine dining sequence and Nammosstandards of service.
• Excellent leadership and supervisoryskills, fostering a positive team environment.
• Strong organizational and problem-solvingabilities.
• Outstanding customer service andcommunication skills.
• Immaculate personal presentation andattention to detail

QUALIFICATIONS:

Essential:

• Demonstrated experience in high-end,lifestyle hospitality settings—such as celebrated fine dining venues, luxurylifestyle restaurants, or prestigious five-star hotels
• Immaculate presentation and grooming
• Good knowledge of food and wine
• Good command of English, both spoken andwritten
• Exceptional attention to detail
• Excellent interpersonal skills
• Reliable timekeeping and punctuality

Desirable:

• Previousexperience in Greek, Mediterranean, or Japanese-inspired restaurants, or otherhigh-end lifestyle hospitality venues

WHAT YOU WILLGET:

• Competitive Salary
• Company Pension scheme
• 28 days of annual leave(including Bank Holidays)
• Birthday Day Off
• Meals on Duty
• Employee discounts
• Company Events
• Referral Bonuses