Head Veterinary Receptionist – 24/7 Hospital Leadership

Goddard Veterinary Group; Greater London; Sur place; GBP 31 000 - 33 000; Plein temps

Avantages offerts par ce poste

6.6 weeks' annual leave including bank

Private medical healthcare scheme

Medical cashback incentives

Leadership development

Résumé du poste

The Head Veterinary Receptionist at Mandeville Veterinary Hospital in Northolt leads the front desk team within a busy 24-hour veterinary hospital. This full-time, 40-hour role blends hands-on reception duties with leadership of a small team to deliver compassionate client care from arrival through appointments and beyond.

Strong supervisory, customer service, and organisational skills are essential to keep the front of house running smoothly while maintaining accurate admin and cash handling in

Qualifications

• Experience on a busy reception desk.
• Supervisory or team leadership experience preferred.
• Comfortable with cash handling and admin tasks.

Responsabilités

• Provide a warm, professional welcome to clients and their pets and supervise the reception team.
• Coordinate daily reception activities to ensure smooth hospital running.
• Maintain clear communication between reception and clinical teams.

Connaissances

Reception experience

Customer service

Leadership

Team supervision

Description du poste

The Head Veterinary Receptionist at Mandeville Veterinary Hospital in Northolt leads the front desk team within a busy 24-hour veterinary hospital. This full-time, 40-hour role blends hands-on reception duties with leadership of a small team to deliver compassionate client care from arrival through appointments and beyond.

Strong supervisory, customer service, and organisational skills are essential to keep the front of house running smoothly while maintaining accurate admin and cash handling in