Head Office Receptionist & Guest Experience Lead

Sytner; East Midlands; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sytner Group is seeking a proactive Receptionist for our Head Office in Leicester. You will be the first point of contact, delivering a warm, professional welcome and coordinating front-dof-house operations to support a busy office environment.

As part of the team, you will manage calls, sign-ins, meeting room bookings, and hospitality for visitors and meetings, while maintaining high standards across reception areas and contributing to a positive workplace culture.

Responsibilities

• Greet and welcome visitors to Head Office in a professional and friendly manner.
• Manage incoming telephone calls and direct enquiries appropriately.
• Handle visitor sign-in procedures and security protocols.
• Manage meeting room bookings and ensure rooms are prepared for visitors and meetings.
• Receive and distribute post, deliveries, and courier items.
• Support colleagues with administrative and office coordination tasks.
• Maintain reception, meeting rooms, and communal areas to a high standard.
• Assist with Head Office events, meetings, and hospitality arrangements.
• Build positive relationships with colleagues, customers, suppliers and visitors.
• Provide exceptional service and reflect Sytner Group values in every interaction.

Job description

Sytner Group is seeking a proactive Receptionist for our Head Office in Leicester. You will be the first point of contact, delivering a warm, professional welcome and coordinating front-dof-house operations to support a busy office environment.

As part of the team, you will manage calls, sign-ins, meeting room bookings, and hospitality for visitors and meetings, while maintaining high standards across reception areas and contributing to a positive workplace culture.