Showroom Host & Guest Experience Champion

Sytner Group; Metropolitan Borough of Solihull; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement – 33 days

Industry-leading Maternity Pay

Career Development

Long Service recognition every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Volunteer day

Job summary

Sytner Solihull is seeking a friendly Receptionist/Host to join the Welcome team. You will greet customers, direct them to the right department, and provide refreshments while handling incoming calls efficiently.

The role supports a flexible schedule across full and part-time patterns, including weekends, and is a fixed-term maternity cover contract designed to deliver outstanding customer service in a luxury showroom environment.

Qualifications

• First impression on callers with a warm, cheerful voice.
• Proactive communicator with management and dealership teams.
• Excellent organisational skills and initiative.

Responsibilities

• Welcome customers on arrival and direct them to the correct department.
• Offer refreshments and ensure guests have a personalised showroom experience.
• Manage incoming calls and connect to the right department promptly.

Skills

Friendly demeanor

Excellent communication

Customer service

Organised

Telephone handling

Job description

Sytner Solihull is seeking a friendly Receptionist/Host to join the Welcome team. You will greet customers, direct them to the right department, and provide refreshments while handling incoming calls efficiently.

The role supports a flexible schedule across full and part-time patterns, including weekends, and is a fixed-term maternity cover contract designed to deliver outstanding customer service in a luxury showroom environment.