Front Desk Receptionist

Zachary Daniels; East Midlands; On-site; GBP 33,300 - 40,700; Full time

Job summary

Zachary Daniels is looking for an experienced Front Desk Receptionist in Leicester, offering a salary of up to £37,000 DOE. This prestigious luxury brand seeks a polished and organized individual to welcome clients and manage front-of-house operations.

The ideal candidate will have strong communication skills and experience in luxury retail or hospitality. This role is crucial for maintaining the exceptional service standards expected by high-value clientele.

Join us in creating outstanding experiences for our guests at the showroom.

Qualifications

• Proven experience in a reception, concierge or front-of-house role (preferably luxury retail).
• Ability to communicate effectively and maintain professionalism.
• Strong organisational skills with attention to detail.

Responsibilities

• Greeting and assisting clients and visitors.
• Coordinating guest access and managing incoming calls.
• Providing administrative support to ensure smooth operations.

Skills

Excellent communication and interpersonal skills

Confident and polished manner

Strong organisational skills

Attention to detail

Experience in reception or concierge roles

Understanding of high-value clientele

Job description

Front Desk Receptionist – Luxury Retail Environment

Location: Leicester.

Up to £37,000 DOE. Hours: Monday to Friday, 8:30 am to 5:45 pm (1‑2 Saturdays per month).

Be the welcoming face of a prestigious luxury brand. We’re seeking an impeccably presented and highly organized Front Desk Receptionist to join a world‑class luxury retail showroom. This front‑of‑house role requires poise, professionalism, and attention to detail. You will be the first point of contact for clients, guests, and suppliers, ensuring every experience begins with excellence.

Responsibilities

• Greeting and assisting clients, visitors, and suppliers with warmth and professionalism
• Coordinating guest access and ensuring a secure, seamless entry experience
• Managing incoming calls and enquiries with an articulate, polished manner
• Liaising with a central switchboard to handle client communications efficiently
• Maintaining visitor records and overseeing deliveries, post and stationery orders
• Providing general administrative and office support to ensure front‑of‑house runs effortlessly
• Supporting showroom operations and maintaining the highest presentation standards

Skills

• Excellent communication and interpersonal skills
• A well‑spoken, confident and polished manner
• Strong organisational skills and exceptional attention to detail
• Proven experience in a reception, concierge or front‑of‑house role – ideally within luxury retail, hospitality or a corporate environment
• A natural sense of discretion and an understanding of high‑value clientele expectations
• A proactive, dependable approach and pride in maintaining the highest standards

This is an opportunity to become part of an esteemed luxury brand where service, presentation and professionalism are at the heart of everything we do. Join us to create exceptional experiences for every guest who steps through our doors.

BH36312