Head Office Receptionist & Guest Experience Lead

Sytner Group; Leicester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Sytner Group is seeking a professional Receptionist for our Head Office in Leicester. You will be the first point of contact for visitors, colleagues, and partners, ensuring a warm, welcoming, and professional environment.

Role involves managing calls, sign-in procedures, meeting room bookings, post handling, and supporting office coordination. Ideal candidates boast strong communication skills, organisational ability, and a collaborative team spirit.

Qualifications

• Prior reception/front-of-house experience or customer-facing roles.
• Strong communication and interpersonal skills.
• Able to manage multiple tasks calmly in a busy environment.

Responsibilities

• Greet visitors and direct them professionally in Head Office Leicester.
• Answer and direct phone calls; manage enquiries efficiently.
• Admin duties: sign-in, mail handling, meeting room bookings, hospitality support.
• Maintain clean, welcoming reception and communal areas.

Skills

Reception experience

Customer service

Front-of-house

Communication skills

Organisational skills

Tools

Microsoft Office

Job description

Sytner Group is seeking a professional Receptionist for our Head Office in Leicester. You will be the first point of contact for visitors, colleagues, and partners, ensuring a warm, welcoming, and professional environment.

Role involves managing calls, sign-in procedures, meeting room bookings, post handling, and supporting office coordination. Ideal candidates boast strong communication skills, organisational ability, and a collaborative team spirit.