On-Site Reception & Guest Experience Specialist

Williams Lea Group Limited; England; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Life Assurance

Referral Scheme

TechScheme

Descripción de la vacante

Williams Lea is seeking a First Impressions Assistant in Leicester to be the first contact for visitors, manage meeting rooms, and deliver hospitality with a strong customer service focus. The role is on-site, Monday to Friday, 08:30–17:00, in a permanent full-time capacity, with 37.5 hours per week.

You will work closely with the Williams Lea team to provide administrative support and ensure a seamless guest experience at client sites. Competitive benefits accompany a £25,250 annual salary.

Formación

• Previous experience in a front of house role or reception
• Excellent guest services skills and a professional demeanor
• Fluent written and spoken English
• Strong interpersonal and communication skills
• Proficiency with Microsoft Office

Responsabilidades

• Welcome guests and visitors at the office lobby as the main point of contact
• Manage meeting room bookings and hospitality delivery
• Support admin tasks including updating records and document handling
• Escort guests to meeting rooms and brief hosts on arrivals
• Coordinate and deliver hospitality for events and meetings
• Maintain reception inbox with timely email responses
• Assist with audio-visual setups and troubleshooting
• Support team with photocopying, scanning, and printing

Descripción del empleo

Williams Lea is seeking a First Impressions Assistant in Leicester to be the first contact for visitors, manage meeting rooms, and deliver hospitality with a strong customer service focus. The role is on-site, Monday to Friday, 08:30–17:00, in a permanent full-time capacity, with 37.5 hours per week.

You will work closely with the Williams Lea team to provide administrative support and ensure a seamless guest experience at client sites. Competitive benefits accompany a £25,250 annual salary.