Head Office Facilities & Reception Coordinator

ISS Facilities Services; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

ISS Facilities Services in London is seeking a Workplace Facilities Assistant to support day-to-day Head Office operations, ensuring a safe, organised and welcoming workplace environment. This varied role combines administration, customer service and facilities coordination to deliver high-quality support to employees, visitors and contractors.

The role follows a Monday–Friday pattern, 37.5 hours per week, on-site at the London Head Office, with a permanent contract and a focus on efficient

Qualifications

• Experience in administrative, coordination, reception or customer service roles.
• Experience in facilities management or a workplace environment is advantageous.
• Proficient with Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
• Strong organisational and communication skills with the ability to manage multiple tasks.

Responsibilities

• Support the Workplace Facilities Manager and wider team with the smooth day-to-day operation of the Head Office.
• Provide a professional and friendly service to employees, visitors and contractors, responding to workplace queries and requests.
• Coordinate workplace services including cleaning, catering, maintenance and supplier activities.
• Maintain accurate workplace records, documentation and management systems.
• Assist with reporting, budget monitoring, invoice processing and expense checking.

Skills

Administrative support

Customer service

Facilities coordination

MS Office

Tools

Microsoft Office

Workplace management systems

Job description

ISS Facilities Services in London is seeking a Workplace Facilities Assistant to support day-to-day Head Office operations, ensuring a safe, organised and welcoming workplace environment. This varied role combines administration, customer service and facilities coordination to deliver high-quality support to employees, visitors and contractors.

The role follows a Monday–Friday pattern, 37.5 hours per week, on-site at the London Head Office, with a permanent contract and a focus on efficient