Head of Verification Research & Strategy

Wise; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Wise is hiring a Lead Design Researcher for the Verification Experience squad. You will set research priorities, lead researchers, and guide squad-level strategy to ensure customer- and business-focused outcomes.

You’ll remain close to craft, lead strategic projects, and coach your team to deliver high-quality research that informs product direction. You’ll collaborate with Product, Design, Engineering and Analytics to connect customer evidence with business outcomes, driving human-centred

Qualifications

• 6+ years of experience in product research, including managing researchers and supporting their growth.

Responsibilities

• Set research priorities and direction aligned to squad and business goals.

Skills

Product research

People management

Cross-functional collab

Stakeholder management

Mixed-methods research

Tools

AI tools

Job description

Wise is hiring a Lead Design Researcher for the Verification Experience squad. You will set research priorities, lead researchers, and guide squad-level strategy to ensure customer- and business-focused outcomes.

You’ll remain close to craft, lead strategic projects, and coach your team to deliver high-quality research that informs product direction. You’ll collaborate with Product, Design, Engineering and Analytics to connect customer evidence with business outcomes, driving human-centred