Senior Growth Research Lead

Wise group; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Wise seeks a Senior Research Lead for Grow to own strategic research across the business area. You will identify priority research programmes, connect questions across teams, and guide two researchers while shaping long-term direction.

You’ll also conduct hands-on research and set direction for the team’s work to ensure research informs product strategy. You will lead cross-functional collaboration, champion user-centred decisions, and build a high-performing research function that supports

Qualifications

• 10+ years of research experience across multiple teams or complex product areas.
• Proven track record of raising research quality across teams by improving craft, processes, tools and standards.
• Ability to shape research and product strategy across a business area and influence senior stakeholders through compelling evidence and storytelling.
• Ability to connect customer evidence to business outcomes and identify opportunities for research to create new value.
• Lead diverse teams through change, complexity and ambiguity while maintaining clear direction and high standards.
• Develop strong researchers and future leaders through clear expectations, thoughtful coaching and accountable performance management.
• Navigate competing priorities and resolve complex people and stakeholder challenges while maintaining trust and cohesion.

Responsibilities

• Defining research direction: Set clear direction across teams, connecting customer evidence to Grow’s product and business goals
• Raising research quality and maturity: Set and uphold high standards, champion user-centred decision-making and improve research capability across teams
• Strengthening research practice: Bring together people, processes, tools and standards so research is focused, efficient and consistently high quality
• Leading through people: Develop researchers and future research leaders, cultivate a strong leadership culture and take responsibility for performance and impact
• Using evidence to influence: Use evidence to shape core product features, multi-team roadmaps and senior stakeholder decisions
• Building compelling narratives: Create a clear picture of the future that aligns teams and inspires Wise’s senior leaders to act
• Managing interdependencies: Align research priorities across teams, resolve dependencies and create clarity around shared decisions
• Using modern tools thoughtfully: Set direction for the responsible use of AI and emerging tools where they improve speed, quality or impact without weakening research rigour or judgement

Skills

Research leadership

Stakeholder influence

People development

Storytelling with data

Cross-functional collaboration

Job description

Wise seeks a Senior Research Lead for Grow to own strategic research across the business area. You will identify priority research programmes, connect questions across teams, and guide two researchers while shaping long-term direction.

You’ll also conduct hands-on research and set direction for the team’s work to ensure research informs product strategy. You will lead cross-functional collaboration, champion user-centred decisions, and build a high-performing research function that supports