Senior Product Designer, Verification

Wise; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Wise is seeking a Senior Product Designer to shape the future of how we verify business customers globally, balancing customer experiences with regulatory standards.

You will work with cross-functional partners, regional teams, and design/engineering to plan, prioritise and deliver end-to-end experiences, while maintaining high design craft and customer empathy.

Qualifications

• You are an accomplished Senior Product Designer with experience shipping world-class consumer products.
• Experience working in a regulated environment.
• Hands-on design delivery in fast-paced, engineering-led environments.

Responsibilities

• Own design for your team, developing and shaping experiences.
• Collaborate cross-functionally to build a seamless customer experience.
• Partner with regional, tooling, operations, compliance to ensure coherence across journeys.
• Collaborate with product design, product management and engineering to plan and deliver work.
• Influence teams to increase customer-centeredness and content quality.
• Champion the Wise brand and its implementation.
• Work with designers across squads to build seamless experiences for customers.

Skills

Product design

Regulated environment experience

Cross-functional collaboration

Systems thinking

Design craft

AI understanding

Empathy for customers

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

Job Description

More about our mission and what we offer.

What You’ll Be Doing

Sitting in the Business Onboarding Verification team, you’ll shape the future of how we verify business customers globally. You’ll balance world‑class customer experiences with regulatory standards.

You’ll invest time in deeply understanding our customers and their needs, along with regulatory requirements and verification standards in different regions. so that you can design and deliver experiences that make complex processes engaging and effortless.

You Will

• Own design for your team, developing and shaping experiences.
• Work closely with your cross functional partners to build a single, seamless experience for customers.
• Collaborate with regional teams, tooling teams, operations teams and compliance to ensure simplicity and coherence across journeys.
• Collaborate with product design, product management and engineering partners to plan, prioritise and deliver work.
• Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad
• Champion the Wise brand and its carefully considered implementation
• Work with designers from other squads to build a single, seamless experience for customers

This Role Will Give You The Opportunity To

• Deliver impact and ship work you’re proud of
• Own projects from end-to-end
• Define what great experiences looks like, then help deliver it
• Work at across a range of product types from 0-1 all the way to core features
• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting businesses in control of their money

About You

• You’re an accomplished Senior Product Designer with experience shipping world‑class consumer products
• You have experience working within a regulated environment
• Hands on experience delivering quality work in a fast paced, engineering‑led environments
• You enjoy systems thinking, and understanding how your work can scale globally
• Strong collaboration skills and experience working in cross‑functional teams
• You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment
• You’re with design processes and experience validating how design solves real customer problems
• You have exceptional design craft and a desire for quality
• Willingness to give and receive constructive feedback
• You’re highly empathetic, both to customers and the people you work with
• Have a strong interest and foundational understanding of AI, including as part of your design process

Heads up, this probably isn’t for you if

• Your experience is mostly in marketing, advertising, or social media – and you have no hands‑on experience of product design or UX.
• You’re not comfortable navigating complexity and working in a fast‑paced environment

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.