Head of Transformation & Business Change

Places for People

Chelmsford

Hybrid

GBP 90,000 - 140,000

Full time

4 days ago
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Benefits offered by this job

Pension up to 7%
Bonus scheme up to 15%
Car allowance
Healthcare cashback
Wellbeing support
Training & progression
Life Assurance
Employee discounts

Job summary

Places Leisure, part of Places for People, is seeking a seasoned Head of Business Change & Transformation to steer a long-term agenda across Commercial Operations. You will create a clear strategy for process improvement, data, reporting, digital tools and new ways of working that unlock measurable value.

Working with technology teams, regional directors and centre operations, you will map end-to-end processes, set governance, and prioritise programmes for operational readiness, adoption and

Qualifications

  • Experience leading business change, transformation or operating model development in complex organisations.
  • Evidence of using lean or Six Sigma to improve efficiency and reduce waste.
  • Experience owning data, reporting or BI roadmaps, with governance practices.

Responsibilities

  • Lead the long-term transformation agenda across Commercial Operations.
  • Define strategy for process improvement, data, reporting and digital tools.
  • Partner with technology teams to shape system roadmaps and change adoption.
  • Manage transformation roadmaps connecting processes, data and people to outcomes.

Skills

Transformation leadership
Process improvement
Data governance
Business intelligence
Stakeholder management

Tools

Dan governance tools

Job description

Places Leisure, part of Places for People, is seeking a seasoned Head of Business Change & Transformation to steer a long-term agenda across Commercial Operations. You will create a clear strategy for process improvement, data, reporting, digital tools and new ways of working that unlock measurable value.

Working with technology teams, regional directors and centre operations, you will map end-to-end processes, set governance, and prioritise programmes for operational readiness, adoption and

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