Head of Student Experience

eTeach UK Limited; Epsom and Ewell; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading educational institution in Epsom and Ewell is seeking a passionate individual to manage the Student Experience programme. The role requires strong leadership in planning and delivering engaging PHSE and tutorial content that empowers students and champions their voice. The ideal candidate will possess excellent communication and team management skills, and be committed to fostering an inclusive environment. The position offers significant benefits including generous paid holidays and growth opportunities.

Benefits

37 days paid holiday

Discounts at on-site facilities

Free online qualifications

Free on-site parking

Qualifications

• Highly knowledgeable and passionate about PHSE and student engagement.
• Ability to positively converse with students, staff, and stakeholders.
• Possess excellent communication and administration skills.

Responsibilities

• Lead and manage the planning of the college strategy around Student Experience.
• Quality assess and support the delivery of pastoral content.
• Engage students in improving teaching and learning through Student Voice.

Skills

Excellent communication skills

Team management

Knowledge of PHSE

Student engagement

Job description

What we are looking for

• Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.
• Inspiring in their ability to provide opportunities for personal and progressional growth through a network of internal and external facilitators.
• Able to positively converse with and influence students, staff, and external stakeholders on the importance of attendance, engagement, enrichment, and the Student Voice.
• Supportive to staff in facilitating change to learning and behaviours.
• Results‑driven, ensuring the enrichment and tutorial content is a valuable opportunity for learning, development, and growth for students, and brings about positive change.
• A champion of the Student Voice, acting on student feedback and supporting the Student Leadership Team to ensure students are empowered and represented.
• Possess excellent communication, administration, and team management skills, and be effective in leading on change.
• Enthusiastic, committed, astute, reliable, and resilient, embodying the expected positive behaviours of staff and students.
• A vision for the enrichment programme at college that goes beyond activities—focusing on high‑quality tutorial content, personal development, employability skills, student voice, and engaging internal and external speakers and events.
• Champion inclusivity and continuous improvement, ensuring all students feel valued and empowered to contribute to college life.

Duties / Responsibilities

• Lead and manage the planning, preparation, and implementation of the college strategy around Student Experience, including all aspects of enrichment, the tutorial programme, attendance monitoring, student leadership, student voice, and social action.
• Design and implement a college‑wide, person‑centred PHSE/Tutorial scheme of work that meets statutory guidelines and is relevant, reflecting emerging trends identified by the Wellbeing Team and student behaviour.
• Quality assess and support the delivery of pastoral content by curriculum teams.
• Deliver tutorial content to the 14–16 cohort.
• Lead on enrichment activities to ensure students receive a breadth of opportunity to engage in extra‑curricular activities that enhance their experience and education.
• Manage a team of Student Experience Officers and hold them accountable for meeting key performance indicators.
• Engage students in the improvement of teaching and learning through Student Voice and champion the work of the Student Leadership Team.
• Have oversight of student voice initiatives and report to senior managers on emerging trends.
• Report on attendance, disciplinary trends and outcomes, and enrichment engagement.
• Support, develop, and champion the Student Leadership Team, ensuring they are empowered to represent the student body and contribute to college life.
• Play a key strategic role in developing relationships with curriculum leads and service areas, ensuring the enrichment programme aligns with the college’s broader objectives for student retention, progression, and satisfaction.

Benefits

• 37 days paid holiday
• A discounted on‑site gym, sports hall, fitness class, Starbucks, osteopathy and day nursery
• 5‑minute walk from Ewell East Station
• Free online qualifications
• Free parking on‑site
• At Nescot, we’re proud of our inclusive culture and we welcome all applications.
• This college is a smoke‑free campus—smoking and vaping are not permitted anywhere on campus.
• Applicants must be willing to undergo child protection screening including checks with past employers and criminal record checks (enhanced DBS clearance).

Closing date 18th January 2026

Interviews will be held 30th January 2026