Head of Residential Sales

GCB Recruitment; Norwich; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Performance bonus

Partnership path

Birthday day off

Additional annual leave

CPD support

Job summary

GCB Recruitment is seeking a Head of Residential Sales for a leading independent property business with Norfolk presence. You will own the residential division, drive growth, and lead branch teams across the region.

This senior role offers a clear pathway towards Partnership, with a focus on strategy, client relationships, and high service standards across offices. Competitive basic salary up to £50,000 plus bonus and long-term career progression.

Qualifications

• Extensive leadership experience in residential estate agency.
• Proven track record of driving revenue growth.
• Experience managing managers and teams.
• Strong knowledge of industry legislation and compliance.

Responsibilities

• Lead the strategic direction and growth of the Residential Estate Agency division.
• Drive revenue, profitability, market share, and new business opportunities across the region.
• Champion the brand and maintain exceptional service standards across all offices.
• Generate new instructions through business development, market appraisals, and client relationships.
• Lead, mentor, and develop Residential Managers and branch teams.
• Monitor departmental and branch performance, implementing strategies to achieve objectives and budgets.

Skills

Leadership

Revenue growth

Client relationships

Strategic leadership

Communication

Job description

| Head of Residential Sales | Estate Agency | Up to £50,000 Basic + Bonus | Partnership Opportunity |

Experienced in residential estate agency leadership, with a proven track record of driving growth, leading high-performing teams, and delivering strong commercial results?

We're recruiting for a Head of Residential Sales to join a highly respected independent property business with an established presence across Norfolk.

This is a senior-level opportunity for an ambitious and commercially focused estate agency professional to take ownership of a successful residential division, drive business performance, and influence the strategic direction of a growing business. With a genuine pathway towards Partnership, this role offers the opportunity to make a lasting impact and progress into business ownership.

The Role

As Head of Residential Sales, you will:

• Lead the strategic direction and growth of the Residential Estate Agency division
• Drive revenue, profitability, market share, and new business opportunities across the region
• Champion the brand and maintain exceptional service standards across all offices
• Generate new instructions through business development, market appraisals, and client relationships
• Lead, mentor, and develop Residential Managers and branch teams
• Monitor departmental and branch performance, implementing strategies to achieve business objectives and budget targets
• Recruit, train, and develop staff, ensuring consistent standards and processes across the division
• Work collaboratively with other departments to maximise cross-referrals and identify new revenue opportunities
• Lead marketing initiatives to strengthen the firm's local market presence and reputation
• Ensure compliance with relevant legislation, industry regulations, and best practice
• Chair management meetings, review performance data, and deliver clear leadership across the residential operation

Head of Residential Sales Requirements

• Significant leadership experience within Residential Estate Agency, ideally at Area Manager, Regional Manager, Head of Residential, Divisional Director, or equivalent level
• Proven track record of driving revenue growth, increasing market share, and improving business performance
• Strong people management skills, with experience leading managers and developing high-performing teams
• Commercially astute, with the ability to develop and implement effective business strategies
• Experience winning instructions, generating new business, and building strong client relationships
• Excellent communication, presentation, and stakeholder management skills
• Strong understanding of estate agency legislation, compliance, and industry best practice
• Results-driven, proactive, and comfortable balancing strategic leadership with operational involvement
• A confident and inspiring leader who leads by example and drives high standards

What's on Offer?

• Basic salary up to £50,000
• Performance-related bonus scheme
• Genuine Partnership opportunity with long-term career progression
• Generous holiday allowance, increasing with length of service
• Additional day off for your birthday
• Option to purchase additional annual leave
• Professional memberships and CPD support, where applicable
• Opportunity to lead a well-established and highly respected independent property business

If you're an experienced estate agency leader ready to take the next step in your career, lead a successful residential division, and work towards a genuine Partnership opportunity, we'd love to hear from you.