Head of Performance Analytics & Growth Strategy

Experian; Greater London; Hybrid; GBP 90,000 - 125,000; Full time

Benefits offered by this job

Pension

Bupa healthcare

Sharesave scheme

25 days annual leave

Job summary

Experian is seeking a commercially minded Head of Performance Analytics to lead the analytics function underpinning critical business decisions. You will own strategy, roadmaps and delivery, building predictive models and insights that drive growth, customer value and efficiency.

You will guide a high-performing team and influence across Commercial, Memberships and Finance while embedding data-driven decision making.

Qualifications

• Proven experience leading Analytics/Performance Analytics teams.
• Strong stakeholder management and strategic partnering with senior leaders across Commercial, Finance, Trading or Bureau.
• Expertise in developing and applying analytical frameworks and predictive models (LTV, retention, profitability, churn).
• Advanced SQL skills and experience working with large, complex datasets.
• Ability to translate complex analysis into actionable insights and measurable business outcomes.
• Experience establishing business performance frameworks, KPIs and executive-level reporting.

Responsibilities

• Own the Performance Analytics roadmap and align priorities to business strategy.
• Act as strategic analytics partner to Commercial, Memberships, Finance and other leadership.
• Lead, coach and develop a high-performing team of analysts.
• Develop predictive models and analytical frameworks for key commercial metrics (LTV, retention, churn).
• Own the business performance framework with trusted metrics and reporting.
• Lead analytics for subscription and marketplace businesses and benchmark against market trends.
• Partner with Marketing, Product, Finance, Data Engineering and Technology teams to deliver actionable programs and embed AI/automation.

Skills

Analytics leadership

Stakeholder management

Commercial analytics

Predictive modelling

SQL

Executive reporting

Roadmap management

AI & automation

Team development

Job description

Experian is seeking a commercially minded Head of Performance Analytics to lead the analytics function underpinning critical business decisions. You will own strategy, roadmaps and delivery, building predictive models and insights that drive growth, customer value and efficiency.

You will guide a high-performing team and influence across Commercial, Memberships and Finance while embedding data-driven decision making.