Head of Leakage & PCC Reporting

DWR CYMRU WELSH WATER; Cardiff; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading water utility company in Cardiff seeks an accomplished Leakage Manager to oversee performance reporting and team development in alignment with regulatory guidelines. The ideal candidate will have substantial experience in Leakage and PCC reporting, and excellent interpersonal skills to manage stakeholder relationships. This role offers a competitive salary, bonuses, and an attractive benefits package including private healthcare and flexible working options.

Benefits

Market competitive salary

Annual incentive scheme (bonus)

Employer pension scheme up to 11%

Flexible working considered

Private healthcare

Generous range of employee benefits

Qualifications

• Experience in Leakage and PCC regulatory reporting activities.
• Experience in business planning activities.
• Strong working relationships with external service providers.

Responsibilities

• Coordinate partnerships with key business stakeholders.
• Represent company in industry forums.
• Promote best practices and identify innovations.
• Plan and allocate resources for projects.
• Provide leadership and professional development.

Skills

Leakage management

Budget management

Interpersonal skills

IT proficiency

Education

Degree level education

Job description

End of year reporting to be consistent with current Ofwat guidance – Interim reporting of performance to external stakeholders as required – Line management of Leakage and PCC compliance team – Team development to support existing SMEs – Full documentation of methodologies and processes – Development of future improvements to reporting activities

Key Priorities

• 1st line assurance of delivery of Leakage and PCC Performance submissions
• Review of all component values, decision making, process steps and gap analysis
• Audit preparation, documentation of methodology and performance report production
• Development of full governance approach for annual and quarterly reporting
• Provide appropriate documentation and reporting outputs
• Provide an improved Water Balance calculation framework and tools
• Develop and chair regular cross‑function Leakage performance review meetings
• Ensure AMP8 preparedness
• Review reporting and assurance resource requirements
• Develop future Water Balance (WB) methodology
• Support PR24 activities where required

Key Areas of Focus

• Data Workstream – Review data components
• Ensure alignment to restated method
• Assure reliability of individual components
• Assure initial year end Water Balance (WB)
• Review data components final updated values
• Assure and submit final year end WB Leakage Performance Values
• Reporting Workstream – Collate documentation of restated method
• Document full process and methodology
• Support development of final year end deliverables through documented compliance assessment
• Produce year‑end report on Leakage Performance outcome and commentary
• Identify opportunities for future reporting improvements
• Collaboration activity

Responsibilities & Qualifications

• Coordinate and work in partnership with key business stakeholders to ensure all projects are aligned and comply with DCWW H&S and Integrated Management System (IMS) process and procedures.
• Represent DCWW at Water UK, UKWIR and other cross‑company forums.
• Work collaboratively within the team to ensure that best practice is both adopted and promoted and where identified innovation is considered and implemented.
• Contribute to the planning and allocation of resources to meet the needs of projects, taking into account the personal aspirations and career development needs of the team and availability of external partners.
• Be an enthusiastic, ambassadorial and committed member of the team, ensuring that the unit becomes a valued and essential business function to DCWW.
• Develop effective working relationships and conduct regular meetings with key internal and external stakeholders to ensure that the unit becomes valued and essential business to function to DCWW.
• Provide excellent and consistent leadership and contribute to the professional development of others as appropriate.

• Educated to a degree level standard.
• Substantial experience in Leakage and PCC regulatory reporting activities.
• Substantial experience in business planning activities.
• Experience of contributing to industry‑wide research and improvement projects utilising existing best practice whilst identifying areas of innovation and originality.
• Have established strong working relationships with external service providers across the water industry.

Knowledge & Skills – An accomplished leakage manager with a track record of delivering water demand related projects to time, cost and quality objectives – A proficient financial manager, able to transparently manage budgets to demonstrate spend against budget at any given time – Highly proficient IT skills and a demonstrable understanding and working knowledge of DCWW's corporate systems – Ability to manage and motivate resource to deliver desired business outcomes to time, quality and cost objectives – Excellent interpersonal and communication skills, with a demonstrated ability to effectively engage across DCWW functions (Capital, Design, Resources and Distribution), partners and the wider water industry.

Bath‑times, half‑times, party‑times, meeting‑times, and cooking‑times. Our water brings Wales to life! It helps 3 million people stay healthy and clean every day. It keeps businesses running smoothly and life flowing along. We're different. And proud of it. We're for everyone, not for profit. We're people from every walk of life. All with an opportunity to develop and grow amazing careers. All sharing the benefits of bringing our whole self to work.

We know that if our employees are happy, our customers are happy. That's why we offer a great benefits package. As one of the biggest companies in Wales, our reward and benefits package includes:

Benefits

• Market competitive salary
• Annual incentive scheme (bonus) – maximum opportunity 25% of base salary
• Employer pension scheme up to 11%
• Flexible working considered
• Relocation considered
• Onsite carpark
• 28 days annual leave plus public holidays
• Private healthcare
• Generous range of employee benefits and discounts
• And many, many more.