Head of Leadership and Talent Development

B&M Retail Limited; Liverpool; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Store discounts

Colleague portal discounts

Hospitality benefits

Job summary

B&M Retail Limited is looking for a Leadership, Talent & Performance Manager to shape our leadership and talent agenda across the Group. You will design and deliver practical frameworks and programmes that strengthen leadership capability and embed our values.

Working with senior leaders and the People Function, you will build internal talent pipelines, succession plans and a high-performance culture to support long-term growth and a thriving career path for colleagues.

Qualifications

• Significant experience in leadership development, talent management, succession planning and performance management within a large and complex organisation.
• Proven track record of designing and embedding enterprise-wide leadership, talent and performance frameworks that deliver measurable business impact.
• Strong understanding of coaching methodologies, leadership capability development, talent assessment and succession planning best practice.

Responsibilities

• Develop and lead Group-wide leadership, talent, succession and performance management frameworks, ensuring alignment with business priorities and future capability requirements.
• Design and implement leadership development programmes, coaching approaches and targeted interventions that strengthen leadership effectiveness across the organisation.
• Own talent management and succession planning processes, identifying critical roles and building robust internal pipelines for key business positions.
• Drive the evolution of performance management practices, ensuring objectives, feedback and performance conversations support business outcomes and reinforce B&M's culture and values.
• Partner with senior stakeholders and external providers to deliver high-quality leadership and talent solutions, using data, insight and feedback to continuously improve effectiveness.

Skills

Leadership development

Talent management

Succession planning

Performance management

Coaching methodologies

Stakeholder management

Data-driven decisions

Job description

At B&M, our people are central to delivering our growth ambitions. As we continue to deliver our Reset Strategy, we're focused on building the leadership capability, talent pipelines and performance culture needed to create a high-performing organisation where colleagues can thrive and develop their careers.

As Leadership, Talent & Performance Manager, you will lead the Group's leadership development, talent management, succession planning and performance agenda. Working closely with senior leaders, People Partners and the wider People Function, you will design and deliver practical frameworks, programmes and interventions that strengthen leadership capability, build internal talent pipelines and embed the values and behaviours that support long-term business success.

Key Responsibilities

• Develop and lead Group-wide leadership, talent, succession and performance management frameworks, ensuring alignment with business priorities and future capability requirements.
• Design and implement leadership development programmes, coaching approaches and targeted interventions that strengthen leadership effectiveness across the organisation.
• Own talent management and succession planning processes, identifying critical roles and building robust internal pipelines for key business positions.
• Drive the evolution of performance management practices, ensuring objectives, feedback and performance conversations support business outcomes and reinforce B&M's culture and values.
• Partner with senior stakeholders and external providers to deliver high-quality leadership and talent solutions, using data, insight and feedback to continuously improve effectiveness.

The Ideal Candidate

• Significant experience in leadership development, talent management, succession planning and performance management within a large and complex organisation.
• Proven track record of designing and embedding enterprise-wide leadership, talent and performance frameworks that deliver measurable business impact.
• Strong understanding of coaching methodologies, leadership capability development, talent assessment and succession planning best practice.
• Excellent stakeholder management and influencing skills, with the confidence to engage, coach and challenge senior leaders constructively.
• Commercially minded, evidence-led and pragmatic, with the ability to translate organisational priorities into practical and scalable people solutions.

This is an exciting opportunity to play a pivotal role in shaping the future leadership and talent agenda of one of the UK's leading retailers. You'll help build the capability, culture and leadership strength required to support B&M's continued growth, ensuring we attract, develop and retain the talent needed to achieve our long-term ambitions.

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here -https://careers.bmstores.co.uk/our-bm-benefits/

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

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