Head of Learning and Capability

B&M Retail Limited; Liverpool; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality benefits

Job summary

B&M Retail Limited, a leading UK retailer, is seeking a Head of Learning & Capability in the UK. The role shapes the learning and capability agenda across Retail, Supply Chain and Support Centre, aligning programmes with business priorities to drive performance.

Based in the UK, the role combines strategic thinking with practical delivery, leading a team to develop scalable learning solutions and governance, and partnering with senior leaders to build capability.

Qualifications

• Extensive L&D experience in a large, complex organisation.
• Experience designing career pathways and governance models.
• Strong stakeholder management and leadership.

Responsibilities

• Own and deliver group learning and capability strategy aligned to business priorities.
• Develop learning frameworks, governance, and career pathways.
• Lead learning technology agenda and scalable digital solutions.
• Partner with People Partners and leaders to identify needs and deliver interventions.
• Lead and develop the Learning & Capability team.

Skills

Learning strategy

Stakeholder management

Leadership

LMS knowledge

Tools

LMS platforms

Job description

At B&M, we're committed to building the capability, culture and leadership needed to deliver sustainable growth. Our People Function plays a vital role in ensuring we remain a place where great people join, grow, perform and stay. As we continue to deliver our Reset Strategy, we're focused on creating simple, effective and scalable people solutions that support our colleagues across Retail, Supply Chain and the Support Centre.

As Head of Learning & Capability, you will lead the organisation's learning and capability agenda, shaping the strategies, frameworks and development programmes that enable colleagues and leaders to perform at their best. This is a highly influential role that combines strategic thinking with practical delivery, ensuring learning initiatives are aligned to business priorities and future capability requirements across the Group.

Key Responsibilities

• Own and deliver the Group learning and capability strategy, ensuring learning priorities, curricula and development programmes align with business objectives and workforce needs.
• Develop and maintain learning frameworks, governance, standards and career pathways that support colleague development and progression across the organisation.
• Lead the learning technology agenda, including learning management systems, digital learning solutions and scalable approaches that enhance the colleague experience.
• Partner with People Partners, business leaders and Talent & Organisation Development teams to identify capability needs and deliver targeted learning interventions across Retail, Supply Chain and Support Centre populations.
• Lead and develop the Learning & Capability team, using insight, benchmarking and feedback to continuously improve learning effectiveness and organisational capability.

The Ideal Candidate

• Significant Learning & Development or Learning & Capability experience, with a proven track record of developing learning strategies, frameworks and capability programmes within a large, complex organisation.
• Experience designing career pathways, development frameworks and governance models that support workforce growth, succession and capability development.
• Strong knowledge of learning technologies and digital learning solutions, with experience leveraging LMS platforms to deliver engaging and scalable learning experiences.
• Commercially minded and strategic, with the ability to translate business priorities into practical development solutions that improve performance and organisational capability.
• Excellent stakeholder management and leadership skills, with the credibility to influence senior leaders, build strong partnerships and lead high-performing teams.

This is an exciting opportunity to shape the future of learning and capability across one of the UK's leading retailers. You'll play a key role in developing the skills, leadership and career opportunities that support B&M's continued growth while helping create a high-performing, agile and colleague-focused organisation.

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

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