Head of IT Infrastructure Ops – Multisite & End-User

Haier-Europe; Hatfield; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Car/Car Allowance

Bonus

Pension Contribution

Life Cover

25 Days Holiday

Employee Assistance Program

Training support schemes

Discounts on products

Hybrid working

Job summary

Haier Europe is seeking an IT Infrastructure Operations Manager to take responsibility for local IT across the UK & Ireland and support wider European projects. Based at Birchwood Park with hybrid working (3 days in the office, 2 days at home), you will lead the local IT operations team to ensure service continuity and policy adherence.

You will bring strong server, network and telephony experience, manage multisite support, budgets, suppliers and contracts, and travel across UK & Ireland and

Qualifications

• Experience in IT operations roles (IT Service Desk or MSP).
• Proven leadership of IT support teams across multiple sites.
• Extensive experience with multisite IT operations, budgets, suppliers and contracts.
• Strong server, network and telephony knowledge; VLAN/LAN/WAN.

Responsibilities

• Lead local IT operations across the UK & Ireland to ensure service continuity.
• Manage multisite IT support delivery, budgets and supplier contracts.
• Collaborate on European IT projects and travel to UK&I sites as needed.

Skills

IT operations

Team leadership

Service Desk

Multisite support

Budget management

Supplier management

Contract negotiation

Server experience

Network experience

VLAN

LAN/WAN

Telephony (VOIP/ACD)

Microsoft products

Tools

ITIL

Job description

Haier Europe is seeking an IT Infrastructure Operations Manager to take responsibility for local IT across the UK & Ireland and support wider European projects. Based at Birchwood Park with hybrid working (3 days in the office, 2 days at home), you will lead the local IT operations team to ensure service continuity and policy adherence.

You will bring strong server, network and telephony experience, manage multisite support, budgets, suppliers and contracts, and travel across UK & Ireland and