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Head of IT and Digital Services

Zitko Group Ltd

Manchester

On-site

GBP 70,000 - 80,000

Full time

14 days ago

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Job summary

A leading company in Manchester seeks a Head of IT and Digital Services to lead its IT function. This role blends leadership and hands-on responsibilities, focusing on improving internal services, automation, and team development. Ideal for an experienced IT professional ready to step into management.

Benefits

Benefits package

Qualifications

Strong technical capability with hands-on experience.
Experience in IT or technical roles, preferably with automation.
Previous team leadership or mentoring experience.

Responsibilities

Lead and support three teams in IT and service delivery.
Improve internal IT services and drive efficiency.
Identify opportunities to automate processes.

Skills

IT delivery

Systems improvement

Automation

Communication

Problem-solving

Education

Proven experience in IT

Familiarity with cloud platforms

Tools

Cloud platforms

BI/reporting tools

Position: Head of IT and Digital ServicesLocation: ManchesterEmployment Type: Full-Time Package: £70K - £80K DOE plus benefits

We’re looking for an ambitious, hands-on IT professional who’s ready to take the next step in their career. This is the perfect opportunity for someone who’s been working in IT — perhaps in infrastructure, development, systems, or automation — and is now ready to move into a hybrid role that combines doing with leading. You’ll be stepping into your first formal management position, with the chance to shape a small, skilled team while continuing to contribute directly to the delivery of projects, services, and automation.

Overview:

Lead and support three teams (IT, Software Development, InfoSec)
Continue to work hands-on, especially in areas like automation, systems improvement, and service delivery
Improve internal IT services and drive efficiency through technology
Identify opportunities to automate manual business processes and help the business do more with less
Develop your leadership skills on the job, growing into full management responsibilities over time

We’re looking for someone who:

Has a strong background in IT delivery (e.g. systems, dev, automation, support)
Wants to lead by example, not just manage from a distance
Enjoys solving real business problems with practical, efficient solutions
Sees the potential in building high-performing teams and services from the ground up

Qualifications, Skills & Experience

Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation)
Strong technical capability with hands-on experience in systems support or solution delivery
Experience working with internal IT systems, development projects, or business automation
Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices
Excellent interpersonal and communication skills, with the ability to lead by example
Clear problem-solving mindset with a practical, delivery-oriented approach
Previous team leadership, mentoring, or line management experience (formal or informal)
Experience leading small cross-functional teams or technical delivery groups
Exposure to business process mapping, systems integration, or low-code automation
Understanding of BI/reporting tools and their implementation
Knowledge of information security principles and internal compliance frameworks (e.g. ISO27001)
Exposure to software development environments or tools

This is a unique opportunity to shape and lead a growing internal tech function, deliver real improvements across the business, and develop your own career at the same time.

If you're practical, driven, and excited to make a difference, this role is for you.

A hard-working, honest individual with a passion for helping people succeed and grow. I am pretty laid back and don’t take myself too seriously but I do have a highly competitive nature sometimes!

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