Head of GTM Field Ops & Revenue Strategy

Zoom; Dover; Hybrid; GBP 113,000 - 247,000; Full time

Job summary

Zoom is seeking a Head of GTM Field Operations to drive operational strategy across the go-to-market engine. You will translate cross-functional data into clear decisions, build scalable frameworks, and guide field sales teams toward measurable revenue outcomes.

This senior people manager role partners with stakeholders across functions and geographies to align business planning, readiness initiatives, and performance priorities.

Qualifications

• 8+ years leading sales strategy, sales ops, or revenue ops in SaaS/tech.
• Proven results in a dynamic, fast-changing environment with independent and collaborative work.
• Strong consultative skills translating data into strategic recommendations.
• Experience leading organizational change with cross-functional alignment.
• Coaching, mentoring, and developing teams across channels.
• Critical-thinking and problem-solving to design scalable workflows.
• Willingness to travel domestically and internationally.

Responsibilities

• Lead and develop high-performing sales operations and business planning teams.
• Drive cross-functional business planning and revenue operations initiatives.
• Develop and implement sales strategies, metrics, and processes for field sales.
• Oversee annual and semi-annual sales readiness planning.
• Define and track KPIs across the GTM organization and translate insights for leadership.
• Promote cross-functional collaboration and remove barriers to success.
• Evaluate processes and design scalable systems and workflows for growth.
• Coach and mentor individuals and teams across multiple channels.

Skills

Leadership experience

Sales operations

Revenue operations

Data-driven decisions

Cross-functional collaboration

Coaching & mentoring

Change management

Job description

Zoom is seeking a Head of GTM Field Operations to drive operational strategy across the go-to-market engine. You will translate cross-functional data into clear decisions, build scalable frameworks, and guide field sales teams toward measurable revenue outcomes.

This senior people manager role partners with stakeholders across functions and geographies to align business planning, readiness initiatives, and performance priorities.