Head of Ecommerce - Maternity Cover

Connect Nigeria; Manchester; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

PZ Cussons in Manchester is hiring a Head of Digital and eCommerce on a 12-month fixed term contract. You will shape and lead the commercial digital growth strategy, optimize online channels and drive a high-performing team across marketing, sales, and supply chain.

The role reports to the Europe Sales Director and requires proven ecommerce leadership, P&L ownership and a data-driven approach to accelerate revenue across D2C, marketplaces, and omnichannel partners.

Qualifications

• Degree or equivalent experience in a relevant field.
• Significant experience in ecommerce/digital sales with multi-channel growth.
• Strong knowledge of ecommerce platforms, marketplaces and performance metrics.
• Digital transformation leadership across marketing, sales and supply chain.
• Business planning and forecasting for digital channels.
• Deep understanding of retailer.com, marketplace management and content excellence.
• Technical and data capabilities in analytics and customer journey mapping.

Responsibilities

• Define and execute a market leading ecommerce strategy to accelerate revenue growth across channels.
• Own the ecommerce P&L, revenue targets, profitability and ROI-driven investments.
• Strengthen digital brand presence across websites, social, paid media and CRM.
• Manage relationships with online retailers and marketplaces to improve shelf performance.
• Lead digital transformation and build cross-functional digital capability.
• Oversee digital operations: site performance, content, merchandising, stock and fulfilment.
• Build an integrated ecommerce ecosystem and lead a high-performing team.

Skills

Ecommerce strategy

P&L ownership

Digital transformation

Leadership

Stakeholder management

Data analytics

Forecasting

Online channel optimization

Education

Degree in a relevant field

Tools

Google Analytics

Content Management System

CRM tools

Digital shelf tools

Job description

## Head of Ecommerce - Maternity CoverApply: Manchester: Full time: Posted Today: End Date: October 9, 2026 (16 days left to apply): JR003026**POSITION SNAPSHOT****Job title:** **Head of eCommerce****Location: Manchester****Contract type: 12 Month Fixed Term Contract****WHO ARE WE**PZ Cussons is a FTSE250 listed consumer goods business, headquartered in Manchester, UK. We employ around 2,600 people across our operations in Europe, North America, Asia-Pacific and Africa. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Childs Farm, Cussons Baby, Imperial Leather, Morning Fresh, Original Source, Premier, Sanctuary Spa and St. Tropez.Sustainability and the wellbeing of our employees and communities everywhere are at the heart of our business model and strategy, and captured by our purpose: For everyone, for life, for good.**The Role:**We have a fantastic opportunity within our Commercial function for a **Head of Digital and eCommerce.** This is a 12 month fixed term contract. This exciting role is responsible for shaping and leading the commercial digital growth strategy; optimising online channels, leading a high performing team and ensuring our brands win in a fast moving, highly competitive and accelerating channel.Digital and Ecommerce sits within the broader Commercial function, incorporating Distributor, Wholesale, Grocery, Discounter and High Street channels, Category and Commercial Strategy and Planning.**Reporting Relationships**The role reports into the Europe Sales Director and has a combination of direct and indirect reports.**Job context & scope****Key Duties and Responsibilities** * Digital and Ecommerce Strategy Development – define and execute a market leading ecommerce strategy to accelerate revenue growth across channels (D2C, pureplay, marketplaces, omnichannel retailers), translating consumer, shopper and category insights into clear digital growth plans* P&L Ownership and Commercial Delivery – own the ecommerce P&L, revenue targets and profitability across channels, managing trade budgets and optimizing spending across channels to drive sales performance, underpinned by effective planning, forecasting and ROI centric investment decisions* Strengthen Digital Brand Presence by building a cohesive ecosystem across websites, social, paid media, CRM and digital content, to ensure digital experiences reflect brand identity and meet consumer expectations* Partner with Key Retailers and Platforms to manage relationships with online retail partners, and improve product discoverability, digital shelf performance, ratings and reviews, and trade spend effectiveness* Lead Digital Transformation through championing the use of digital tools, data and automation to enhance marketing and sales effectiveness, and drive cross functional digital capability across marketing, sales and supply chain* Ensure Operational Excellence through overseeing digital operations such as site performance, product content, merchandising, stock availability and fulfillment partnerships* Build an Integrated Ecommerce Ecosystem to elevate digital capability across teams and enable the business to win online at scale* Lead and Develophighly capable, high performing teams through fostering innovation, agility and a test and learn culture**Capabilities, Skills and Experience*** Degree in a relevant field or equivalent experience* Significant experience in eCommerce or digital sales with the ability to define a multi-channel online growth strategy across marketplaces, channels and digital media.* Strong demonstrable knowledge of eCommerce platforms, marketplaces and performance metrics* Strong commercial acumen, with an understanding of P&L drivers, online customer economics, omnichannel demand levers and digital return on investment* Digital transformation leadership and experience of embedding ways of working, tools, processes across the wider organisation* Business planning and forecasting, with the ability to build accurate digital channel forecast and integrate them into broader category and commercial plans* Deep understanding of retailer.com, marketplace management, content excellence and website experience* Technical and data capabilities in data analytics, insight generation, digital shelf tools and customer journey mapping* Strong leadership and influencing and stakeholder management skills, with the ability to collaborate effectively* Proven ability and passion in capability building to upskill teams cross functionally and strengthen the organisations digital muscle* Change leadership – comfortable in managing ambiguity, driving adoption of new tools and processes and leading organisational transformation**Equal Opportunities:**At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers.If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.#LI-CE1#LI-Hybrid