Head of Ecommerce – Maternity Cover

PZ Cussons; Manchester; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

PZ Cussons invites an accomplished Head of Digital and eCommerce to Manchester on a 12 month fixed term contract. You will shape the digital growth strategy, lead a talented team and optimise online channels across D2C, marketplaces and omnichannel retailers.

You will own the ecommerce P&L, drive revenue and profitability, and partner with retailers to improve product visibility and shelf performance. The role requires strong leadership, data analytics, and a track record of digital

Qualifications

• Significant experience leading eCommerce/digital sales strategies across multi-channel setups.
• Proven ability to drive revenue growth, optimize ROI and manage P&L.
• Experience building high-performing teams and partnering with retailers and platforms.

Responsibilities

• Define and execute a market-leading ecommerce strategy across D2C, marketplaces and omnichannel retailers.
• Own ecommerce P&L and revenue targets with disciplined planning and ROI-driven investments.
• Strengthen digital brand presence via websites, social, paid media, CRM and content.
• Build relationships with online retailers and platforms to improve product discoverability and digital shelf performance.
• Lead digital transformation and cross-functional capability development across marketing, sales and supply chain.
• Oversee site performance, content quality, merchandising, stock and fulfillment partnerships.

Skills

eCommerce strategy

P&L management

Digital transformation

Data analytics

Leadership

Stakeholder management

Team development

Education

Degree in a relevant field or equivalent experience

Tools

eCommerce platforms

Digital shelf tools

Job description

**POSITION SNAPSHOT****Job title:** **Head of eCommerce****Location: Manchester****Contract type: 12 Month Fixed Term Contract****WHO ARE WE**PZ Cussons is a FTSE250 listed consumer goods business, headquartered in Manchester, UK. We employ around 2,600 people across our operations in Europe, North America, Asia-Pacific and Africa. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Childs Farm, Cussons Baby, Imperial Leather, Morning Fresh, Original Source, Premier, Sanctuary Spa and St. Tropez.Sustainability and the wellbeing of our employees and communities everywhere are at the heart of our business model and strategy, and captured by our purpose: For everyone, for life, for good.**The Role:**We have a fantastic opportunity within our Commercial function for a **Head of Digital and eCommerce.** This is a 12 month fixed term contract. This exciting role is responsible for shaping and leading the commercial digital growth strategy; optimising online channels, leading a high performing team and ensuring our brands win in a fast moving, highly competitive and accelerating channel.Digital and Ecommerce sits within the broader Commercial function, incorporating Distributor, Wholesale, Grocery, Discounter and High Street channels, Category and Commercial Strategy and Planning.**Reporting Relationships**The role reports into the Europe Sales Director and has a combination of direct and indirect reports.**Job context & scope****Key Duties and Responsibilities** * Digital and Ecommerce Strategy Development – define and execute a market leading ecommerce strategy to accelerate revenue growth across channels (D2C, pureplay, marketplaces, omnichannel retailers), translating consumer, shopper and category insights into clear digital growth plans* P&L Ownership and Commercial Delivery – own the ecommerce P&L, revenue targets and profitability across channels, managing trade budgets and optimizing spending across channels to drive sales performance, underpinned by effective planning, forecasting and ROI centric investment decisions* Strengthen Digital Brand Presence by building a cohesive ecosystem across websites, social, paid media, CRM and digital content, to ensure digital experiences reflect brand identity and meet consumer expectations* Partner with Key Retailers and Platforms to manage relationships with online retail partners, and improve product discoverability, digital shelf performance, ratings and reviews, and trade spend effectiveness* Lead Digital Transformation through championing the use of digital tools, data and automation to enhance marketing and sales effectiveness, and drive cross functional digital capability across marketing, sales and supply chain* Ensure Operational Excellence through overseeing digital operations such as site performance, product content, merchandising, stock availability and fulfillment partnerships* Build an Integrated Ecommerce Ecosystem to elevate digital capability across teams and enable the business to win online at scale* Lead and Develophighly capable, high performing teams through fostering innovation, agility and a test and learn culture**Capabilities, Skills and Experience*** Degree in a relevant field or equivalent experience* Significant experience in eCommerce or digital sales with the ability to define a multi-channel online growth strategy across marketplaces, channels and digital media.* Strong demonstrable knowledge of eCommerce platforms, marketplaces and performance metrics* Strong commercial acumen, with an understanding of P&L drivers, online customer economics, omnichannel demand levers and digital return on investment* Digital transformation leadership and experience of embedding ways of working, tools, processes across the wider organisation* Business planning and forecasting, with the ability to build accurate digital channel forecast and integrate them into broader category and commercial plans* Deep understanding of retailer.com, marketplace management, content excellence and website experience* Technical and data capabilities in data analytics, insight generation, digital shelf tools and customer journey mapping* Strong leadership and influencing and stakeholder management skills, with the ability to collaborate effectively* Proven ability and passion in capability building to upskill teams cross functionally and strengthen the organisations digital muscle* Change leadership – comfortable in managing ambiguity, driving adoption of new tools and processes and leading organisational transformation**Equal Opportunities:**At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers.If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.